Heritage Senior Living, LLC.

Only has independent living.

Not yet ready to make a move but this is high on our list

Keep as a prospect

Good price for services. Facility was single hallway, which i thought was a little dark and confining. Rooms were huge.

Nice facility but expensive.

Overall, a good and safe place for my mother. She is in the Memory Care unit. We do have an issue with the meals not being diabetic-friendly, are pretty high in carbs, with no good selections for diabetics. Mom cannot choose to avoid the high carbs, just eats what she is given. So we had problems with soaring blood sugars, requiring hospitalization. There were some other minor issues which caused concern, but they were resolved immediately when I brought them up. The staff is very attentive, patient and caring. The activities are varied and interesting. Last winter there was a case of the flu, and the staff cleaned constantly and managed to prevent anyone else from being infected. All areas are very clean and decorated pleasantly. My mother is as happy and content as she can possibly be, given the ravages of dementia on her functionality.

food is not as I expected,very poor quality. I find our self eating less in the dining room per weeks,probably three times a week at Best. Which means more expense for us as I have to buy and prepare our food.

Our parents moved to The Birches two years ago when they were too ill to move home on their own. The director was caring and helped us through Mom's passing two months later. Dad moved from a one bedroom suite to a Deluxe suite and both suites have a kitchenette which is a big plus. Not all personal care facilities offer this setting. The kitchenette makes it feel like an apartment not just a room. The staff at The Birches felt like family and friends from the start! Senior Physical Therapy Services on site was wonderful and helped Dad rehabilitate. Having a hair salon on site, and transport to Grand View Hospital are all big pluses . We felt the need to use CBD Oil to aid Dad with sleep issues and the administration at The Birches were progressive enough to research and approve CBD oil use! Our family is so appreciative for their good care !! [Name removed]

My Aunt was only here for respite care for a month and It was a wonderful community.The food there was great and it was fully staffed. Took really good care of her. They kept it clean and grounds were nice.

This community looked nice and appealing when we visited. The memory care unit is more restricted. This community is a little more expensive than what we were looking for and they have upcharges for different services needed. The first meeting we had with the sales person was pleasant, however they felt a little pushy. The sales person also seemed aggressive after we left.

I was not pleased with the way that I was treated at Traditions. When I spoke with someone on the phone prior to my tour, they told me one thing and when I got there they told me another. It was not what I was looking for.

The staff at this community are nice and efficient. The community is clean. We did not really like the food. I did not like the layout of my husband's room The community is set up like a circle and there was not a lot of places for him to walk around. The residents I met were friendly.

I just feel that this place is not providing enough help for my dad. They are all very nice and seem to want to help though. We originally came here because we liked the size of the community and how big it was. Dad likes the food and the dining area.

I had a very good tour of this community. The staff was very friendly. The experience was a good one. Everyone was very kind to my family and myself. From what I saw the community looked great, everything was nice, and well-kept. This is a very nice community.

My mother has been at this facality for 2 weeks. So far we are satisfied with the care she is getting. She is adjusting to her new surroundings. We feel good knowing she is safe and being well taken care of.

Overall our experience with Spring Meadows of Lansdale has been a good one, but there are a few things they could work on. The facility itself is generally clean and well kept, and the staff seems friendly. However, I do think they could be providing the residents with more individual attention and be a bit more organized. Our loved one has had some issues with items being misplaced.

Our family had started looking for assisted living facilities in Mechanicsville which would be close to my sisters for our parents. When mother passed away in 2014 and Dad had remained at home with caregivers, it became apparent that he needed to be cared for in a facility 24x7. After being hospitalized twice that year within 3 weeks time, we had him discharged to Heritage Green where we had reserved a room months before. Since moving him there, he has been well cared for, has not returned to hospital, has done very well and seems to enjoy the activities on the assisted living side of HG. The staff takes very good care of him and I have been very relieved since we moved him there in 2014. It seems to be a good fit and now they are adding to the facilities and will provide new rooms for new residents soon.

It's okay. My one complaint is the lack of communication and follow through, after a return from the hospital. I've been told they don't typically call the family when the resident returns if they were never admitted, but they have been responsive to my request to do so in the future, and communication has otherwise been good. The grounds seem fine, and the interior is okay, but the dining area has been quite dirty at times. I liked that it was a fairly small place, and the activities director coco is a ball of fire, and she really helped make it a good place.

I know that with the cleanliness they could be better at The Birches of Arbour Square. When I go into her place the toilet isn't always that clean. There are just a couple of things like that. She does like the food there. The only think is I think if we could get her out of her room a little more that would be good. She only goes down for breakfast and dinner. I would like to see the staff try a little harder to engage her. Overall the experience has been good.

Since Mother's arrived at The Birches, she seems to have found a very pleasant situation. Fortunately, even at 100 years old she still manages to take pride in her well-being and expresses her gratefulness to those who look after her personal needs. The nursing staff and management are very obliging, yet it is very important as a family member or friend of the resident to stay in touch and watch for changing in health or attitude, being it to the attention of those in charge. As we all move forward in insure our loved ones welfare, we must continue for seek financial guidance to insure longer term support. The reality is that for many, the money may run out before the resident does. So, it is important to the healthcare providers to have the family seek alternate resources. But for now, Life is a bowl full of CHEERIES!