Sinceri Senior Living

Looks like they have 2 bedroom with terrace/patio. This would be nice. Looks small.

nice, $6000 +

The staff is wonderful and the place is still undergoing renovations, when they are finished the appearance will be terrific. Administrative and sales staff are super kind and caring. They are undergoing another change of management and it has been horrific. The assisted living staff are just not with it or doing what they are supposed to do. The food is so far from being on the ball. They are short handed and unable to serve meals in the dining room so the food is either delivered or picked up. We are trying to give the new management a chance before moving our loved one out.

I would not recommend this community. I expected better communications from the staff, I also would have liked more effort with communicating with my mother also.

My Mother-in-law has been at Morningside of Belgrade since February [date removed]. While I gave an overall rating of a three, there are some things that rate higher and some rate lower. Cleanliness of the overall facility is great. They empty her trash in her room a few times a day. However, they are supposed to clean the room once a week, but there are always crumbs on her floor, toilet seat is not wiped, furniture has not been dusted since she moved in and there is a tissue that has been under her bed for two months. I do pick up and change her sheets if needed when I am there, however feel this should be part of her care. and wet sheets are left on the bed. Part of the problem is my mother-in-law does not always have on a pull-up, therefore she gets in bed. We are furnishing bed pads, however, they are not always on her bed and mattress cover as well as mattress gets wet. They seem to be short staffed, which I am sure creates some of the problem. Also lack of communication between the on staff Dr/Nurse practioner She has had two UTI’s since she has been there and no follow-up from Dr, with us about her status. These issues tend to be w it’s the day shelf employers. We do like the convenience.

IT IS UNFORTUNATE WHEN WE HAVE TO PLACE OUR LOVED ONES, THE MONTHLY COST IS NOT CHEAP. I'M DISAPPOINTED WITH THE UNSANITARY FURNITURE AND FLOORS ,URIN SMELL AT AUTUMN LEAVES PEARLAND. I HAVE ADDRESSED THIS TOPIC TO UPPER MGMT. IT IS NOT A GOOD THING FOR ANYONE. STAFF AND FAMILY MEMBERS TO NOT WANT TO SIT AND OR VISIT WHEN A GREAT MAJORITY OF THE FURNITURE IS SO SOILED. IT CAN CAUSE OTHER BACTERIA ILLNESS.

We were very disappointed. Although it was a beautiful facility, we found that what had been promised was not being delivered. "Chef-prepared, farm-to-table" meals came out of a can or box. Foods were often unpalatable or hard on elderly digestive systems. "Timely responses" were rare, some even up to an hour. Although most of the staff seemed to truly care, they were too understaffed to really have quality time with the residents.

NOT AS SOLD! VERY DISAPPOINTED. MOTHER MOVED TO BETTER CARE AND THRIVING UNLIKE FORWOOD. LIKED AT FIRST, BUT REALIZED QUICKLY THEY DONT GIVE A [profanity removed] AND WILL NICKLE AND DIME TILL YOU HAVE NOTHING OR A FAMILY TO REMOVE THEM THEM FROM $ SUCK. HAVE REPORTED TO OMBUDSMAN ON SKILLED NURSING.

Is not what was expected. My parent had been there for several weeks and had complained about lack of timely response to support button calls. This was witnessed also by myself and my siblings on several occasions. Also had occasions where bathing needs were not addressed for days, since assistance was required. Moved to a different facility for more attentive and appropriate care. Facility staff was hit or miss....some were really warm and others not. Great program with the greeter / therapy dog Facility is a bit older but appeared clean and maintained. Layout is a bit confusing.

I toured this facility while looking for a place for my Mother. The person who gave me the tour was very nice and seemed to be knowledgeable. Every question I asked her, she knew the answer to. The rooms were clean and the residents looked like they were doing fine. However, there was an odor kind of like they used a lot of potpourri. We didn’t pick this facility because I didn’t like the area and it was further away from me. Even though this facility wasn’t for my Mother, I would still recommend other families to tour.

While the facility is lovely, the staff is friendly and the overall feeling is pleasant there are some very real negatives that aren't being addressed. The building loses heat frequently in the winter and a/c in the summer. Residents are uncomfortable particularly in the bitter cold. After many complaints and a couple of years, no progress to fix the issue has been made. The problem is that the HVAC system is not appropriate for our Indiana climate and the cost to replace it is a greater concern than their residents health and discomfort. I have had several conversations with the local manager and the Corporate manager and still my mother is without heat again this year. Not just once in a while but weekly. I wouldn't recommend this for your loved ones.

My mother has been at the Memory Care area of Rittenhouse in Michigan City for two years. The first year, she received exceptional care and activities. The last 6 to 8 months, we noticed the level of care has diminished and there are no activities. A monthly list of activities is posted in the dining area and in each residents rooms to look good, but the activities are not offered. Basically, she gets up to eat breakfast, lays in bed, gets up for lunch, lays in bed, gets up for dinner and lays in bed because there are no activities for her to engage in. When addressed with the Executive Director, I was told this was being worked on. Since this has been going on for so long, unfortunately, we are reluctant to believe things will change. How sad.

The staff here did a nice job showing us around, they took their time and they answered all our questions. We just were not impressed it felt outdated and drab and we felt that it was just too big for our mom.

We were promised that my grandmother could have her dog move in with her and now they say she cannot. I wish I had taped the tour but at least I had my aunt with me and she also heard everything that was promised. My grandmother is very stressed and misses her dog so much. The only reason I can't move my grandmother right away is that they do provide full medical capabilities and the stress it would put on her. The staff even agrees that the dog should be allowed to stay, he is very well behaved and would be good for all of the residents. They promised a room to my grandmother and that the dog could come and live with her. When we got there they temporarily moved her to another room and said the dog could not stay. They said he could visit her until she was moved to her regular room. Then they told me his visits could only happen if I stayed with the dog and took him with me when I went to my apartment that does not allow dogs. We were going to pay the fee for a staff member to be in charge of the dog at the community, but now they are saying that dogs are not allowed where my grandmother is residing. She misses her companion and best friend!

At time the feelings and needs of the residents are not respected

I was able to take a tour and i was not impressed with this place at all. The staff was great and they were helpful, but the community felt like an institution. Not somewhere I would send my loved one. It just is not very homey at all.

Overall quality of care has ranged from high to low. It depends heavily on the professionalism, engagement and competence of the Executive Director. This position has been very inconsistent at Wynwood over the years. In addition, after our family member left Wynwood, a subsequent doctor's examination this year brought to our attention the use of a psychotropic drug. (Had never even heard this term before; Google it!). ...(The legal standard is that "informed consent" must be used for psychotropic drugs.) Recommendation is to definitely ask hard questions of the nurse and visiting doctor (who doesn't respond to family members) about this area of care and how they will communicate w/you.

It has be an okay experience at here at Autumn Leaves. My mother seems to like it and that is nice to see. I have my concerns with the staff; I feel they don't follow through with my concerns and kinda blow them off which isn't nice. I have concerns about my mother's medicine and I have brought this up to staff and they don't communicate well with me regarding it. My mother loves the food, so there is some good things about it and some bad parts. I would suggest to take a look at this community for yourself and see if you like.

They charge you to do something and then they don't do it. Sometimes they do thins, sometimes they don't. A lot of it is hit and miss. They do not have enough staff members and they have a terrible turnover. They need to get someone in there who knows what they are doing. I am disappointed with them.

I was told that they had a beautiful Atrium, an enclosed courtyard for people to walk around. But it was kept locked, and not very well landscaped. It wasn't very accessible or inviting. I thought they had a very nice memory unit. All of the rooms were shared, in the assisted living section. I also felt that all the assisted living rooms were very dark.