Sinceri Senior Living

As a daughter of a Magnolia Springs Loveland resident, I cannot not make enough positive comments about the caring atmosphere I experienced toward my mom and other residents. Residents are recognized and called by name from the moment they enter the facility. From kitchen staff, to resident assistants, housekeepers, nurses, concierge and managers, all residents are treated with kindness, love, dignity, and respect. I cannot count how many times an employee told my mom the they loved her. The facility is clean, bright. and open. There are multiple activities available for resident participation on a daily basis. I could not have asked for a better home for my mom when the time came that she needed more assistance in her daily life.

We did a virtual tour with Elmcroft and we really liked the facility. All of the staff members we spoke to were friendly, especially the administrative staff. She could not go here because she needed more care.

I would tell others to take a look for their loved one. This is a good community to consider for your loved ones. The way my loved one is treated, the care, and the staff is excellent! The staff are responsive to any questions or concerns you have. They have constant communication and virtual visits for families. They have made it home for my loved one quickly.

This community came highly recommend by families of the residents. It was affordable for us. They talked to us and were willing to give a tour to us. They gave us a virtual and in person tour. They friendly and professional.

We chose Magnolia Springs East because we had friends who had parents living there and were very familiar with assisted living and the proximity to family. The room sizes here are adequate for what he needs. I feel like they have done a great job figuring out how to communicate with him and they are always quick to call with anything needed. I would recommend to others looking.

If you have the need this is the place to go. One thing I liked about the community is that Elmcroft took Medicaid. The nurse and general manager were professional and great at communication about my loved one.

They were lovely. It just wasn’t the right fit because we were considering moving out of state. They were just really welcoming and friendly. The facilities looked nice, maybe just a little bit older. A lot of it came down to instinct in determining where would be the best choice.

The staff is very helpful and they make an effort to get to know the family. They do a good job keeping up informed and up to date but they are caring and not pushy when it comes to making decisions. I would recommend this community to others based on my experience.

We did a virtual tour of Isles of Vero Beach and it is a very nice facility.

The community has been helping my loved one with painting, playing bingo, and getting them involved. The staff are accommodating working with the residents. I would highly recommend them. My loved one says they are feeding the residents well. I wouldn't want her anywhere else. Everyone is friendly here.

They have a calendar of activities for the residents to choose from. I like the memory care unit since this is what my loved one needs. The staff are up-to-date on how they should treat the residents. I am very satisfied with the community. The staff is good to work with, along with being friendly.

The admissions process was very smooth. And the admissions staff were extremely helpful. They went above and beyond to help us with issues with physicians and pharmacies. The financial side have been really helpful as well. We had to put our loved one in a memory care unit during the height of a pandemic. To accommodate us, they actually put her in a sister facility for a couple of weeks because of a positive Covid case at Mallard Landing. And then they moved her once there was no longer Covid in the facility. They transported her for us free of charge, all for her safety. And it honestly couldn't have gone any smoother if I had done it myself. Overall I've had no issues with the staff. They've all gone above and beyond. Mallard Landing has a ton of activities. They have this Star Program that's really amazing. They find out what the residents had done previously in their lives and make sure they provide classes and activities that fit into each resident's specific history. For instance, they would have art classes for an artist, stuffed animals for someone who worked with animals, a kitchen, a laundry area, all sorts of things for the residents to do and feel safe and at home. Their holistic approach to memory care is definitely stellar. It's a really neat place. It's on beautiful grounds, in a beautiful location nestled into the countryside. It feels very Maryland, but it's still very close to doctors and pharmacies and other places you might need access to. They also provide their own pharmacy services, but you're still able to use your own pharmacy if you wanted to.

The staff and residents are so nice! I really appreciate how attentive the staff are to my needs. I enjoy to call Rittenhouse my home! I have recommended Rittenhouse to many people and will continue to do so!

The best part of Rittenhouse is….NO WORRIES! The meals are delicious- just like if I made them but I don’t have the mess! I really enjoy Rittenhouse and I would definitely recommend them to anyone!

Good Friends- Good Food- & Good Times

Just wanted to Thank the Staff at Oak Hill Terrace in Spring House for my Mothers Care. We brought her here to Oak Hill Terrace from an out of State facility due to the very poor care she was receiving at that facility. Moving her to Oak Hill was the answerer to my Prayers. The staff and especially [name removed] did an excellent job with my Mom. She went from being sad and depressed to engaged and enjoying life again. She had some special needs, other than her Dementia, but the team at Oak Hill Terrace stepped up to the challenges she gave them and through their diligence and exceptional care she was happy during her stay at Oak Hill Terrace. Even through the COVID hardships, they dug in and found inventive ways to keep her engaged. I can’t speak highly enough of this establishment and their team. While this Dementia condition and COVID situation presented difficult obstacles, they went above and beyond of what I what though possible. I am so thankful that she was in their care.

The entire staff team from top to bottom were very good, and the cleanliness of the community improved with the remodeling. We have absolutely no complaints with the community. The head nurse was very helpful, the sales gal was also very good working with our family, and moving our loved one from a one bedroom to a studio. Brookdale is a very good organization to work with, and we had full confidence in their honesty.

All the staff was super nice and answered all of my questions and concerns. My only concern is no lockdown unit if my father becomes more confused. But, it was a lovely and clean building. They shared with me the planned activities and meals which all looked great.

I am a vendor partner with Magnolia Springs Lexington, providing on-site therapy services to residents, and we work closely with the entire facility team on a day-to-day basis. I had the pleasure of visiting recently, and was so impressed with the warm, welcoming environment and the friendly, happy staff that greeted me at every turn. I could see the smiles of each person even though everyone was wearing a mask - their eyes were shining so brightly! I also saw eager families checking-in to visit family members, COIVD safety precautions in place and excitement in the air. The services and amenities that Magnolia Springs Lexington offers are second to none, but it's the amazing atmosphere and amazing people on staff that make this a true home. You are considered family here.

Due to the covid restrictions we have still had a limited experience, but we are still having a positive one. They are trying to bring the in house activities back, they have bingo and exercises classes. We do think the value for cost is excellent.