Sinceri Senior Living

It seems everyone is friendly, and they seem to have nice activities. We've just not had a lot of luck getting our loved one to participate. I know Magnolia Springs has done their best to encourage her as well. My loved one has fallen several times, and they have always have contacted us immediately. Overall I don't have any complaints. The care here seems to be excellent.

When we initially toured this facility it stuck out to us and was very welcoming. Since our loved one has moved here it has been easier to visit than at his previous facility. My brother is actually able to take him out to lunch and to do things. He seems to be more comfortable here

It is strictly a memory care facility and they were great at redirecting her attention when needed. They do not have an RN on staff at all times, the ones on staff 24/7 are LVNs. The administrative staff was wonderful, always very accessible. Their activity coordinator was great, she facilitated many great things for the residents to do. She did really enjoy the food that was served here. I would tell others to make sure that your loved one has comfortable clothing and do not bring anything expensive in here. I would recommend them to others looking.

As a visiting consultant, I’ve witnessed a high level of compassion and integrity within leadership and by staff.

It's been a positive experience, and I would recommend them. They're very friendly and informative. They're as good as could be expected in dealing with my loved one with dementia.

My mother is 95 and has been in Magnolia Springs for almost 2 years. She moved in with my father and he passed away just shy of their 70th wedding anniversary. The staff is wonderful and have made my mother's transition to a widow very easy. She is very happy and constantly tells me how well she is treated. My family highly recommends Magnolia Springs.

I just want to say that thinking of moving my 95 year old mother with mild dementia caused me great anxiety - she had always said she wanted to stay in her own home. Then I found Magnolia Springs East and convinced her to tour it with me - just to look at what was available to her. We went for the tour on Friday afternoon and everyone there was awesome. It was a positive experience for both of us. Later that evening when we got back home mom was so excited. She only had positive things to say about the beauty, cleanliness, friendliness of the staff and residents as well. Mom wanted to know how soon she could move there, and so the decision was made. On Wednesday, just 5 days later we moved her in. The moving experience was just as wonderful as the tour. Everything about the move went extremely smooth thanks to the staff. Mom has already become part of the family and today is only her second day there. She loves it and so do I.

First of all, the place is very clean. They always keep her room clean. Her sheets are clean, and they keep up with her laundry. Her bathroom is clean. The floors are always swept, and you always see people cleaning. All the attendants are very nice, and every time I call they're very responsive and answer my questions right away. If somebody can't answer, they call me back immediately. They always have some type of activity they're doing, for instance crafts or crossword puzzles, or reading a magazine together, or tv shows. They allow the residents to walk around and talk to one another, which is nice. Also I noticed a calendar in her room with all the daily activities for the month.

We chose Elmcroft of Washington Township because they will accept medicaid when it comes down to that time which was the biggest deciding factor and what they had to offer for memory care. They send out lots of emails, calls when there are issues, and face times when they were closed down so they have been good with communication and response time. I would recommend to others who are looking.

This community provides a inviting environment for residents to enjoy. The restaurant stile dining and activities are perfect for residents to engage at all levels. The staff is very compassionate and caring in a very kind and friendly manor.

We are very happy with Magnolia Springs Lexington. We chose this facility at the time because it was recommended to us, when my sister visited she thought the staff were very friendly, attentive, and knowledgeable. It just seemed like it was going to be a good fit for her. They did not have a single case of covid in the assisted living portion of the facility, they were so careful and they managed it extremely well. I would recommend them to others looking.

My father moved here after leaving rehab and had more care needs than independent living allowed. While it is fairly expensive, they are extremely responsive and answer calls from residents very quickly. I love that it is very small, it feels very welcoming and they quickly know who the family of residents is, that is nice. Very happy to have him here, I trust he is being taken care of

We thought they did an overall good job, they were responsive to our calls whenever we had questions or needed assistance with our loved one. We sure would recommend the Brookdale Western Hills community to others.

We are pleased with their services. They have great service. I have already recommend the community to others for people I like and trust. I think they are terrific. The meals are lacking a little bit. They have plenty of food. The activities director is wonderful. They are receptive to ides from the residents to bring activities into the community. I have the highest regard of this community. My loved one loves it here and feels like it is home.

We chose Magnolia Springs because they had availability at the time we needed it and they were able to take care of his needs. The director of the memory care unit is no longer here, but she was absolutely wonderful. She sat down and talked with me and made me feel comfortable having him here. They have been good with communication with everything that has been going on by updating us with newsletters and zoom calls. I would absolutely recommend them.

My mother was no longer to live on her own and very skeptical about moving into Assisted Living. This place has just been the best! They truly care and are interested in their residents. My mother loves it there and we couldn't be happier.

We moved my mom to MagnoliaSpringsSouthPointe and she is very happy. Her apartment is beautiful and has lots of natural light. She enjoys the meals. The staff are very accommodating and take great care of mom. Whenever I need to call my questions are answered quickly. [names removed] are extremely helpful, friendly and professional. Thanks for taking care of my mom.

Ratings answered above

My father is so happy at Magnolia Springs Southpointe! He recently had to spend time in a rehab facility and kept comparing them to MSS. He was so happy to return home. The entire staff is so friendly and attentive. They make sure all of his needs are lovingly met. Whenever he has had an urgent need, they are with him within moments to attend to him. They are also fabulous about communicating with loved ones -with newsletters, online updates, and Facebook, for example. The facility is clean, safe, beautiful, and in great repair. My dad always has plenty of options for activities, from outings to on-site entertainment and special events. We were so impressed with the way that Magnolia Springs Southpoint responded to the Covid challenge. Even though our visiting options were limited, we knew my dad was safe and cared for. We so appreciate MSS. They have exceeded our expectations as the perfect place for my dad.

I was trying to find a place to put mom temporarily and Elmcroft actually called me first. When I talked to the director I was so uneasy about moving mom somewhere else and they put me at ease. When we put my mom here my heart felt better. They took such good care of mom. I cannot say enough about the staff members here, they went above and beyond for our family. They were excellent with communication, they always called to give us updates and we always knew what was going on. They truly cared and are wonderful people. If I had to place her somewhere again I would go to Elmcroft of Downriver.