StoryPoint Group, LLC

Having a second tour

I really liked it here.

This is one of my favorite places so far.

It is beautiful and we had an excellent tour.

Staff friendly, residents had smiles and were pleasant. Very clean, with lots of activities and things to do.

This one is my top choice and staff has been very helpful, friendly, knowledgeable and they spent nearly two hours with me. The chocolate chip cookies in my take home bag was a special surprise. I feel that as my mom's needs increase - with the assisted wing at Senior Star and if a move would be needed - it would not be a huge undertaking. The apartment are very nice with a great floor plan. The facility offers the most services, in house nurse during the days and in house doctor 1 or 2 a week, in addition to numerous gathering nooks and crannies, chapel room, two dining rooms, the exercise room, pool, and so much more. And a great value to boot! If only the location wasn't in the middle of a corn field.

I was more impressed with the assisted living facility than the Memory Loss facility. I did like the idea that every one had there individual room, no sharing. The assisted living was super, but I thought it was not as much individual hands on for the patient. More like a hotel atmosphere or a large condominum for someone not needing assistance. The facility was gorgeous, exquisite, more sybaritic, a bit too independent for my situation. The tour was very well done, courteous, explained excellently. I would not mind living there myself.

We were very impressed with Pearl Crossing. It was clean, the Staff was knowledgeable, and considerate of our needs. At this time we are not able to make a choice because of trying to help my brother in law understand that we are leaving Ohio and he has to make a decision for help. At this point MY hands are tied. His sister will be making decisions for him.

Only location that I like because it is close to my family.

Outstanding! Like being on a cruise ship without the waves!

Very impressed with the facility and the wonderful people working there. They were very helpful and extended alot of options to my sister-in-law.

Friendly, beautiful place. People looked well and happy. Lots of milling around. Had lunch there--excellent! Owners very enjoyable and helpful--willing to do what they can to answer questions about facility and financing. Obvious concern about people living there and their well-being. Offered to let her stay free of charge for 2-3 days also. One of the nicest features is that she could also stay in one of their locations close to family at no additional cost except for meals. Great benefit!

Nice, very active

Beautiful facility with lots of fancy artwork. Very new and modern. Not much resident activity at time there. Apartments did not have stove top.

Overall, very good- a very caring staff from assisted living to the memory unit One of the cleanest places overall- I have a nose like a beagle and was pleasantly surprised with the lack of odors. I always felt the staff genuinely cared. They knew all about my Mom's experiences in life and leaned toward her interests in keeping her interested & busy. Very good care- I got a notice about anything out of the ordinary. They cajoled Mom into taking showers when she didn't want to, collecting her laundry, dressed very nicely...lots of good things Meals/dining - The only downside. Although the main dining area was great when the independent & Assisted living folks could make their own Decisions, in the Memory Care unit- I was not as happy with the treatment at mealtime. The food was often cool and they rarely served butter (she loved butter on her bread). She also loved coffee and that was often a scarcity. I thought they were treated like lesser citizens Excellent activities including art projects, terrific outings, physical fitness, special events- just wonderful! Overall an excellent value for the price!

I think very highly my sister is here. The food is good.

My sister entered Bayfield with early-onset dementia after a series of strokes. The staff has been very caring and kind. She is well taken care of. Her privacy, medical needs, and personal preferences are given the highest consideration. The food is excellent, with lots of variety. We only wish for a greater variety of activities for residents. Even so, we highly recommend Bayfield Assisted Living as an excellent choice for a relative who needs assistance.

There has been a turnover in staff. They are trying to get staff that they need. I picked this place because it was the best value for the money, it was a brand new facility, a really good location, the rooms are very nice, and they are modern and up-to -date.. The rooms are very spacious, and a good size for the money that is being paid.

it was too expensive.

I don't know if I could have found another place who does as well. The people here are great and the .5's in my ratings are pertaining to them being unable to get people in, like housekeeping. I understand that that's a problem across the board, but other than that I'm very pleased. Communication is very good; I'll text people, they respond well and they take care of things. Their maintenance has been fabulous, within two days someone is in fixing and taking care of things. I don't have any complaints at all. I would struggle finding another place that does as well for him, listens to me, connects with me, and does what needs to be done. I am very involved and I'm unsure if that makes any difference to people who aren't as involved with their loved ones - but that's just how I am!