StoryPoint Group, LLC

Very friendly residents, staff very considerate and friendly, ready to listen to issues and inquiries. My husband and I moved here [date removed], he passed in [date removed] and the love from staff was very comforting. I also have the privilege to do some volunteer work.

We have been here 17 mo. and plan to stay. The PT is very very good. Any minor problems we have has were minor and fixed promptly. Staff and facility very good. The people are friendly and daily services good. We would StoryPoint

Danbury has been helpful during a difficult time of transition for my father and our family. [name removed] was an angel. [name removed] is always friendly. [name removed] assited me with professionalism.

Activity coordinator, [name removed] gave our relative a lovely manicure, that brightened her day! Thank you for making this experience part of her week- very appreciated.

The biggest issue for us has been the caregivers. They use an outside company and there is always huge turnovers not only with caregivers but also managers My brother has already suffered an injury due to caregivers not carefully working with him and lifting him by his arm causing him injury to bicep tendon. I would not recommend these caregivers.

Very nice place to live. Wonderful staff. Many activities to participate in. Good location.

The change in company reduced apartment cleaning from 1x weekly to 2x month. And they increased her rent!! So she pays more for less services. Mostly she is satisfied Consistent staff turnover but long term staff are very dedicated. So getting repairs completed in timely manner is an issue at times.

It's a very good place to be and I'm supremely happy. We enjoy the prayer group and movies and singing.

Very friendly and rewarding experience, I feel like this is very much my home all of the staff makes me feel like a very important person, always greeting me as if I'm part of their family.

They do a good job of activities / entertainment. The staff is friendly (most of the them) and we would recommend this community to other families who may need a place for their loved ones

I would recommend IVFS to anyone! Overall our experience was great! Nothing is perfect and we recognize that. However we made the right choice in IVFS and would choose them again if needed. Always clean throughout. Always a pleasant scent throughout. There was never a time where mom's room was not clean. We generally always felt like mom was safe and well taken care of. They quickly learned to love her and loved on her. The reason for the 4 and not 5 is because they weren't always staffed according to their needs. Often the night shift was very light in number of staff which caused concern. As far as cost, can never put a price on care for a loved one. However fortunately for us we had a little bit to get us through the few months ahead was there.

Well I'd say they are were trying to make life easier.

Keep me active. A lot of new friends. Admin friendly nature out for us. Love the new adulting group.

Hard to keep myself busy-hard time with other resident engagements. Overall I like the staff and how much they try.

We are not sure how to answer the value for cost; it's crazy expensive, but it's in line with other facilities. The building and grounds are bright and attractive. The staff takes our questions and input seriously; they are responsive.

Great facility if you do not need a lot of additional support. Had issues setting up direct rent payments but eventually staff figured it out. Fixed maintenance issues quickly and were accommodating during our move in process. It has been 2 months and so far so good and it definitely is a great value.

Well luckily my parents have some money otherwise they would never be able to afford $[removed] a month. Meal-wise... my Dad doesn't eat meat very much. They have been great at making him a protein shake or sandwich but might be nice to have a simple 2nd choice? And I'm not sure but do they offer snacks in the afternoon? I don't even know. I've had to double check a lot with administration to get some things done.

This staff is led with very high standards. The leaders will step in and do whatever it takes to solve problems. It may not always be pretty, but they are 1000% dedicated to creating the best experience possible

The caregiving staff was great. The administrative staff did not follow through with things they were supposed t take are of. There is a lot of turn over in the caregiving staff. Memory care was a great place for our dad.

The senior staff was great. Some aides were not friendly. It took a lot of follow up sometimes to get results. I thought the meals were fine. My mother complained about them though. I thought the activities were good. My mom was not interested in participating except when musicians came. She never missed a performance. It was expensive but worth the cost. Yes, I would recommend this community to other families, but not many are willing to pay that much. Fortunately my dad left my mom well enough off to choose what she wanted regardless of the cost.