12 Oaks Senior Living

I did not get a good feeling when I visited this community. We toured on a weekend day and the community did not seem very active. The owner I spoke to was nice. I just did not think this would be the right place for my loved ones.

I toured this community for my mother, and her needs. My tour went well overall. The staff I came across was kind, and polite. The community appeared to be well maintained. It was a pleasant experience, but I didn't feel this was the facility for my mother.

this is a nice facility and the only one that offered cookies at the end of a very full day. The units were a nice size and the person from the cleaning staff was very friendly.

It seems as though this community is a little understaffed. They have gone through a lot of personnel changes. They seem unorganized and it has not been a good experience for my loved one or the family. They have not been able to accommodate my loved one's dietary needs. They do offer some activities and the place is very clean.

Although I liked the facility, I do not want to settle here due to the unscheduled up's and down's of the rates.

We are having issues with the maintenance and housekeeping staff.My mother-in-law asked for a week for them to defrost her freezer. They told her yesterday they defrosted it but it is still full of ice. There seems to be a lack of consistency with the care. I think they should be more straightforward with me and receptive to concerns.

This looked like a nice community when we visited. This community is larger than what we were looking for. Mom's room would of been located at the far end of the building. The people we met were fabulous. They did want a fee up front that we were not able to provide.

I like Grayson Place, overall. Am having some issues with staff acting like we (family members) are bothering them when we ask for certain things. We have also had issues getting my Dad's menu correct because of swallowing problems. The Director is really nice, but seems overwhelmed.

My dad is no longer at this community. I feel the communication can be improved. I thought they were going to take over his medications and watch his diabetes. With a misunderstanding they said he can do it himself. They weren't monitoring him well enough and his numbers were very high. However the community is a clean environment and he was eating very good.

I had a tour of this community and I did not like what I saw. I felt there was not enough staff in the community. It seemed like the staff did not enjoy their job and didn't show that they cared.

We toured this community for mom. The staff seemed to be able to answer the questions we had for care. The community was nice and clean. The menu seemed appealing, but not what my mom wanted. Families should tour before that make a decision on care for a loved one.

Within 6 months, too much turn over of staff. Food could be more varied and tastier.

This community was very nice. It was really clean and the community had a nice set up. I did like the staff and they were very helpful and accommodating. The thing is that this community just did not work out for mom.

I was not very impressed with this community, during my tour I had noticed that the administration did not have a much compassion and patience for me as the other facilities did. They where very standoff and did not make me feel welcomed. I did not move into this facility and would not recommend it.

The move to Strake Place was not a pleasant one. Our biggest concern is that the food was horrible. They did not serve meals with a balanced diet to the residents. The community was decently clean throughout. They need some work in the activities department. They don't have a variety to offer and only play bingo daily. There is a high school across the street and during football games it can be very loud for the residents who are trying to rest and sleep.

Not a good fit

The place is okay, and the people are very nice, and they try hard. However, they really can't give you the level of care they say they can. They don't have the staff to do what we needed, and what they said. It took a long time to even get a statement or a bill. They are pretty disorganized.

We've had somewhat of a mixed experience with Hopkins Place. The facility itself is very nice, it's an attractive building and is always well kept and clean. The people that work here are very friendly, and they do their best to take care of the residents. The issue is that as of this review they are understaffed and stretched too thin to be able to provide the attention that some of the residents need. But they are working on it, so I am hoping the situation improves!

They have been doing okay. She seems to be doing pretty good there. They could have a little more entertainment than whats provided. There have been some minor cleaning issues. The nurses are really sweet to my mom. I haven't heard too many complaints about the food, though we did tell them some things she liked and she mentioned to us the other day she hadn't had those things in a while. There is some room for improvement but they aren't terrible.

They are trying very hard to upgrade. Consequently there is decorating going on. The change is difficult, But they're working very hard on making it nicer. The staff is friendly. The facility is clean.