12 Oaks Senior Living

I really liked the young man (Manny) that showed me around! This facility was clean and well maintained but the bathrooms in the apartments were fairly small. There was only one fairly small community living area. I thought the community fee was pretty expensive.

This facility was exactly like another one that I visited. Although it seemed clean and well-maintained the apartments were not as roomy and modern is the facility I'm considering. The community fee at this facility was too high as far as I was concerned, although that would not have affected my decision if I really felt this was the right place for my father.

For the most part this is a nice, but older facility. The apartments really are not big enough for two residents, yet they squeeze them into one room and in my opinion would make it very uncomfortable and crowded and even unsafe at times with all the furniture. Most of the staff are polite and caring, but not all. Was not very happy at all with the nurse on staff. She seemed very unorganized, forgetfull, and acted like she didn't know what was going on half the time. This facility is very understaffed, therefore, their response time to the call lights are not very quick at all, even when they were aware that my mother was a fall risk.

My father has dementia, and I'm not sure they were ready for the kind of problems that come with him. There have definitely been a couple of hurdles. Although my dad is admittedly a tough patient. They are doing the best they can with him though.

I would say if you are going in just for assisted living then they would be a five. However for my loved one they weren't able to do that great of a job, for our needs it would be a three. The cleanliness and the staff, those things were all great. They just weren't able to provide for the level of care that we needed. The one thing I would say is that they really need to have a family orientation on the first day that they get there. Where they talk about the schedule and what's to be expected, and just coordinate the care. When are meals, and when are meds given, what needs to come from home and what is provided. They talked with us about them a little but a sit down orientation would be nice.

Assisted Living Rates Starting at: $1295 Independent Living Rates Starting at: $885 have units for dementia/alz

It was fine for a few years, there was a lot of management turnover. The staff were just wonderful, however, and held everything together even with the turnover. There were levels of care, and we didn't feel like we got what we were paying for. They are able to accommodate Alzheimer's, but were not specifically trained for it. All the residents seemed to be happy, and mom liked it, we just eventually needed more care. They were good about keeping us up to date on how she was doing, but it could sometimes be difficult to get in touch with someone if we were calling about a question that we had.

The place was nice, but too far for my father's sisters to drive to see him and also he would have to change all of his doctors.

Nice, but probably too big and not enough personal attention.

I would never put anybody there. It was very dreary and gloomy. The outside of the building is nice but when I walked in there was this big Gone With The Wind stair case. It was giant, really wide, and very ornate but the whole lobby is a giant mass of staircase. All the people in wheelchairs and walkers had to squeeze by to get to their activities. The whole focus of the lobby was this staircase that the resident's can even use because they're all using wheelchairs or walkers. The activity room was this little bitty dark and dreary room with no windows. It was not very bright and cheerful so I didn't even bother.

My dad is in the assisted living and everything has gone really well. The people are very accessible. The main thing is that they seem to care about my dad. They know him. I like the fact that it's very small. I think one of the things that really nice is the come and tell him when it's time for meals and when it's time for activities. Letting him know when activities are happen is really nice because it makes him more likely to go and the activities director is outstanding. My mother is in the independent living. She moved into a cottage and we wanted some repairs done that weren't done. My mother is extremely particular. Some people might have been okay with it but we weren't. We were very concerned in the beginning because they have one elevator in the main building and it was broken. I think they handled that situation the best they could but it was unacceptable that the elevator was broken for 3 weeks. The food was average. It's cafeteria style. I guess some people might like that but most of the people there get tired of standing in line. The people that work there seem very friendly. They're pleasant to the residents.

Maximum $3,430/month in dementia unit. Good price.

I really like Eden Estates, the people were very friendly and the apartment was nice. The kitchen was smaller than I want.

Will visit later, when/if Mom embraces the idea of a change in lifestyle suitable for her age

Overall impression was positive. 24 beds in mental health unit. Open door policy. Not brand new but in good condition. Staff seemed friendly and residents looked clean and well cared for. Has sister community in NOLA so could send someone to mom's house for the evaluation. Mom could spend a week-end there to try it out. Bed is provided - all other furniture is our doing. Staff are CNA and / or trained by Rosemont. Continuting education year round for treatment of Alzheimers patients. RN on staff. Two services where the doctor's make house calls or Rosemont will bring mom to her appt. Many planned activities daily to stimulate the mind.

The food was phenomenal when my loved one first moved in. The food now is horrible for example the food for dinner is a hot dog, and broccoli and again they call this dinner. There is no flavor to the food. All the residents are gaining weight due to all the carbs being served to them. Half the time my loved one just throws it away. The community is stating they have to follow CDC guidelines. However; how do we know where the staff is going, and why don't they have to follow these guidelines. This is just awful for my family and loved one. They have recently raised the rent. If I was able to care for my loved one, I would pull them out of this community. I brought it up to the administration over my concerns over the food. She told me, that she has never had any complaints about the food. I know that is a bold face lie.

Mom seems happy at Bradfield. The only complaint we have is the food which I have spoken with them several times. It is not consistent. The quality and volume is not consistent. They seem to have a hard time keeping a cook employed on the weekends. ( Fri-Sun). On weds her evening meal was a bowl on pinto beans, 4 crackers and koolaid. I don’t think that is acceptable and Mom will not ask for more or something different. They do not offer a menu to choose from which was advertised. She has made a few friends and that is wonderful. Mom likes the care givers. Response time to her calls is poor. I was told they would respond within 3 minutes. That has not happened. Of course, with the virus , there are no activities. They seem to do a good job with meds, cleaning and her laundry.

My mom is there because of personal hygiene. When we signed up she was supposed to have someone check on her every 2 hours to see if she needed to change her depends. After a month being their this is not happening. In fact I went there today at 11:30 and she still had the same depends on from last night. No one came into her room until a little after 12 to take her down to the dining area. A couple of weeks ago I expressed my concern to them about this but nothing has changed. I am thinking we may have to move her.

Everyone is very friendly here and helpful. They do not have many activities. The food however is very poor. They do not have a good variety of food and it is always over cooked and the portions are very small. There is no way we can cook in our rooms so we have found we are eating a lot of junk food to get full.

Nothing was wrong with the community when I toured. I felt they were not a good fit based on what I was told. It seemed like the woman who showed me around was not that knowledgeable when I was asking her my questions.