Heritage Management Services Inc

We chose Orchard Pointe because of the convenient location and it is also a beautiful facility. He started in independent living and has since then switched to assisted which made the price go up quite a bit. The room sizes are good and I would recommend them to others looking.

The Memory Care unit was run down. The energy level was low. Stimulation seemed to be low. Staff did not really engage with the residents. They were just playing the game as a player.

They were very caring at MorningStar assisted living and did a very good job, especially during these hard times. I would recommend them to others looking.

The community is a very nice place, and the staff seems to really care. I would recommend this community to others.

Great place! I've come to really love the people here individually, and I know the employees do as well.

I am a resident of Orchard Pointe and couldn't be happier. Everyone and takes good care of me. The building is clean and refreshing. There is always something fun to do. I Love calling Orchard Pointe my new home.

Photos looked nice. Options for a full kitchen, I think (maybe not in the memory care unit?)

My loved one has recently made the move into this community and I have no complaints of how things are going for him. The staff have been absolutely amazing to him and I have been comfortable with the care he has been receiving. He loves his apartment and is able to have his TV as loud as he wants it. He has made such great improvements that we think he will be able to come home at the end of the month. I am thankful for this place and would recommend it to anyone interested.

Dad is doing fine he has settled in nicely. He is doing activities and enjoying any social hours they have. He is getting along with the other residents and the staff. The staff is friendly and nice very interactive with all residents. He is enjoying the food very good. The location of the community is perfect close to family.

I have no complaints about how things had went for our tour of this community for my mother. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. I liked the open floor plan as well as the other amenities they had for the residents throughout the building. It was a clean property but it was just not the right fit for her in the end decision.

We had hoped we had found a good match for mom once we had toured this community. but after a few days there it was obvious to us that this community was more for the senior independent person verses my mother. The staff was good they were friendly and kind and knowledgeable. The community was well maintained and clean. Mom seemed to enjoy the food while she was there. The level of care my mom needed just didn't match up to what this community offered.

We really liked this community a lot. It seemed to be on the newer side so everything was very clean and fresh. The outside was nice the colors were in the line of the southwest surrounding decor. The staff seemed extremely friendly and kind very personable with the residents. They encourage family and friends to come and participate in activities going on. Seems like a fun place to be.

I have no complaints about the tour I had taken at this community for my loved one. The staff where on time to our appointment and made sure to answer any questions we had for them in detail. They had a nice activity list put together for all of the residents as well as a tasty menu. I thought they had a clean property and did a nice job maintaining the building. It was just not the right fit in the end decision for my aunt.

The tour was very informative and friendly. I saw a bigger facility than what I had hoped for. It was clean and a nice facility. However, a lot of the staff would just walk by and not even look at us. A smile would have be kind. I also saw no acknowledgement between the residents and staff. To me it reflects how they would care for the residents.

We toured this community. The staff was nice and able to answer the questions that we had. We did not like the environment of the layout. We liked that they did have some activities. I would recommend that families tour the community for the care of a loved one's needs.

The activity director, [Removed] tries to put something in for everyone when she organizes the events calanders. The entertainment is great, the decorations are always wonderful, she does an awesome job. Everyone is so friendly and treats you like family. [Removed] the head of maintenance is such a sweetie and works hard to keep everything up to code and the residents happy, and [Removed] who is the head of cleaning goes beyond the call of duty for residents. The food could be better. They need more help on the weekends, but over all it is a great community and I would recommend it.

The entire staff is really nice and they take good care of my dad. I would say the food is so so. Dad likes to participate in some of the activities involving music. This is a newer community and the grounds are beautiful. The rooms are real nice and they offer a lot of storage. I would recommend this community.

The tour went all good and it was very helpful and the sales person did their best to show us all they offer. There was nothing bad about the place. It was all very nice and clean with nice people. They had a community fee of $1500.

The Heritage at Northern hills was a nice community. The place was clean and very well maintained. I was very impressed. The only reason we chose to go with a different community was simply because of location, my father wanted to be closer to us.

I was able to take a tour of this property and thought that it is very beautiful. The staff was very informative about the community and the residents, also about what they had to offer my loved one. They also had a large library that me and my loved one enjoyed. Again I would have chose this place, but it was to costly.