ProMedica Senior Care

The Auberge staff is very warm and caring. They ensure the safety and comfort of each resident and their family. It's been a great two months... can't wait to see what the summer months will bring. [name removed](the administrator) is great and has a great team.

It is hard to pick out anyone thing that we like most about the community. I just feel that my loved one is safe there and she is being well taken care of. Based on the experience we have had so far, we would recommend Arden Courts to other families who may need a place for their loved ones

Arden Court is the finest memory care facility in the city. We tried 2 other facilities and were very disappointed with the care. Arden Court is completely different. They have a full range of activities all day that keep the residents happy and engaged. The caregivers are fabulous! The staff remains the same so they have the same caregivers every day which helps the residents feel more comfortable.

I've been worrying with I client for a few days and noticed. All the staff is very nice and they attend to all the patient needs. They also work as a team here and feed everyone very good! It's a very good environment here and they make everyone feel welcomed here.

I've worked in many facilities so I feel I can make fair comparisons between those who love what they do, are well trained and knowledgeable vs. burned out staff members whose hearts just aren't in it anymore. Arden Courts staff is amazing. The nurse has reached out to me unprompted to let me know my friend is doing well. Everyone has taken the time to get to know my friend and me, as well. It's easy to see they enjoy what they're doing and I feel at ease because of them!

Wonderful caring staff. Warm smiles and compassionate care for their residents. The sales staff, Nurses, front desk, and the Administrator were so welcoming. I saw engagement with the residents. It has a very clam homelike feeling.

I would recommend. We were attracted to them because It was near my father's church and not far from his neighborhood.

While my mother-in-law unfortunately passed away after a short stay in Arden Courts, I have only good things to say about the treatment we received - the staff were all very caring and compassionate, and overall it seemed to be very well organized compared with other similar facilities we experienced.

Everyone at Arden Courts is very approachable. I like that! And they are taking good care of my loved one.

No one really understands the disease of Alzheimer's and dementia until you work in the facility of your residence and you see them from day to day and you wrote or love them like that if your own Grandma Papa it's just warms my heart to see him smile you know because the world's all upside down that's why I love my job.

My dad spent the last 15 months of his life at Arden Courts and it was the right place for him to be. He enjoyed the space, people, and care. The staff was so caring in his final weeks and the nursing team worked well coordinating hospice, etc. As a family member, I always felt welcomed there. The Executive Director, [name removed], is a great communicator and advocate. I always felt heard by the entire team.

We searched many places for my relative. This place is only memory care so it's not an afterthought. The space is large and inviting with lots of natural light. If you have a person in your family you are worried about wandering behaviors this place is perfect for them. Lots of open space to explore and they are locked away on a small unit.

I can't praise and thank them enough for all they did for us. Their pricing was clear and nothing else was added every time we turned around. The director met with me on short notice. Calmed my fears even let me cry. I had been given 48 hours by the rehab place to find a place for my Daddy. He couldn't go home until we had a bathroom accessible for him that wasn't up a flight of 16 stairs. I left Charlotte Stephenson that afternoon totally at peace that I was doing the best I could do for my Daddy. Highly recommend Charlotte Stephenson above any other place in the area.

Arden Courts Glen Ellyn came recommended to us by others. Very committed and professional staff. They worked hard to connect the residents with people they could relate to.

Arden Courts is very clean, everyone is friendly, the caregivers are helpful the staff helpful, sometimes the people will ask if they can have those to eat, and the caregivers will say they have no more, the activities are great, but there are days when there isn't an activities person, they are short staffed. Value for cost is very good.

Such a great community that has really bent over backwards for my mother to ensure her comfort as this is our third community in 2 years and the clinical team has been nothing but amazing to work with. When you walk into the community you feel welcomed and they truly take the time to listen and follow-up-quickly. No one is perfoect, however this is by far the best team and community as I wish we found them the first time. We did use a senior advisor as I would definetly research yourself with having so many memory care communities in the area as we should have toured here the first time around. Better late than never!

When my mother entered Arden courts, her first reaction was " how lovely!” The facility is cheerful, tastefully decorated and immaculate. The nurses and aids are skillful and kind in dealing with patients with different difficult needs. They make each resident feel special and cared for. The members of the staff are very accessible, kind, professional and compassionate. I believe it was the best place my mother could have spent her last days on earth.

My mother entered Arden at 100 years old and spent her last days in their care. The and administrative staff and all the aides were wonderful - Kind, attentive, and full of good humor and joy. The physical surroundings are welcoming and home- like, and the outside gardens and landscaping are lovely my mother was happiest in the sunshine near the begonias.

We had a very nice visit. All of the employee at Arden Courts are professional and kind. I feel like my dad is in great hands.

Staff at front desk is always quick and efficient. When welcoming us in for a visit. Attentiveness of staff to residents is apparent. Lunch staff takes great care of residents making sure they have what they need to enjoy the meals. Lunch staff was quick to clean up and went above and beyond to offer us chips or desserts during our visits.