ProMedica Senior Care

I only came by twice. Very friendly and seem to genuinely care about residents.

I feel truly blessed to have my grammy here at Arden Courts. Arden Courts is the whole package and beyond. Everyone is truly loving and sincere. I know they take care of my grammy like their own grandma.

Arden Courts Richmond has dementia experts on their staff. [name removed] is their memory care advisor and admissions coordinator and she is so easy to work with. she helped us get our loved one in an assessment and move in the next day. Everyone from the cook to programming to nurses have been so nice. We are so grateful to know our loved one is being cared for daily by the amazing staff.

My mother likes her room and her meals. She always cleans her plate. She enjoys the activities. The staff is friendly and helpful and the atmosphere is nice both inside and outside. I would recommend this facility to anyone in need of care.

Good facilities. Rooms are clean. Staff is present and attentive. Medical care is effective and timely. The facility staff is responsive. At times the after hours and weekend front door staff can be leed aware but the weekday staff is very capable. Food quality is good.

[name removed] is truly a Sensational representative of Lely. The staff was compassionate and caring The activities were on going and kept the residents engaged and entertained. The price was a great selling point.

We have only been there 3 weeks. My husband fell and broke his hip no fault of Arden Court. So far everything has been good. He is currently in rehab and we are hoping to return their soon. Staff and everyone was very helpful.

Amazing caregivers, the residents are very well taken care of. The building is clean and kept up. I loved how nice everyone is and pleasant the place is as well. The caregivers are very attentive and caring.

I was fortunate enough to to go through the hiring process with Arden Courts as one of my clients obtained employment. From the application to the training process was so smooth, welcoming and professional. My client has been very successful at his job due to the director, his supervisor and the staff. This is a great place to work. They are caring and understanding.

I recently toured this community and found it to be the perfect fit for my dad. The staff members were welcoming and well informed. I found the community design to be cheerful and comfortable and I especially liked the outside patio area.

One of the best place I’ve worked, I love the connection between the staff and residents. The staffing here does their best to make each resident and family member feel at home. I would recommend this place!

I was warmly greeted and was shown the facility. Impressed with the home like environment. The staff was friendly and attentive. Wonderful outdoor space. At the time of my visit. There was a musical performer. The residents were engaged and very happy. Overall very impressed.

Arden Court is a great find! My father is very well attended to and the place really works hard to ensure their residents don’t stay cooped up in their rooms all day. Lots of thoughtful activities. And it’s clean! So many places for the elderly aren’t - Arden Court works hard to keep things really nice. And I love the whole layout there. It’s not some massive, rambling place. It’s easy to navigate. Overall I’m very impressed.

It’s nice place to work I love all my residents here all the staff is very nice they always have activities for them to do I love how they can go outside when it’s warm in enjoy the fresh air their meals be great and hot and the housekeeping keeps it very clean

I am a professional that visits the community. I have visited often over the last 2 years. The staff are always kind and polite. The grounds are amazing with outside walking paths for residents. On one occasion I saw 2 deer! Residents appear happy and in good spirits. [name removed] in programming keeps them busy.

I visited a friend's grandmother here and was pleasantly surprised! The staff were so kind and welcoming! We ate dinner with her grandmother and the meals were warm and looked delicious. Enjoyed my visit.

I volunteered with Arden Courts through Suncoast Hospice. While volunteering during their Oktoberfest event, the staff I interacted with were welcoming and friendly, the property was gorgeous, and I could sense the genuine compassion they held. Loved it!

I volunteered here with my local church and I cannot express how great of an experience it was! Staff were positive and helpful, community was clean, property was gorgeous. I enjoyed my experience there and would recommend for family in need of a memory care community!

As a guest visiting this assisted living community, I’ve been thoroughly impressed by the level of care and attention given to each resident. As someone who works alongside healthcare professionals, I can confidently say that the staff here truly go above and beyond in providing individualized care. Every interaction I observed was marked by kindness and respect, with caregivers tailoring their approach to meet the unique needs of each person. The community itself is exceptionally clean and well-maintained, which speaks volumes about the high standards upheld by the management. The atmosphere is warm and welcoming, truly fostering a family-like environment. It’s clear that the staff not only care about the physical well-being of the residents but also their emotional and social needs.

When it was becoming evident that my mom needed memory care, we reached out to a few friends who had their moms in memory care in the northern suburbs of Chicago. We visited all 3 places and instantly fell in love with Arden Courts. It’s homey, the staff is attentive, it’s really clean, the food is delicious, and did I mention how great the staff is? My mom went from sitting in an apartment by herself to doing activities daily! We wanted that for her ever since we moved her into independent living four years ago but she never participated until now. So clearly we should have moved her to Arden Courts long ago but I’m glad we found it now. Another beautiful thing is that it’s small enough that everybody knows each other. When I walk in, I’m greeted by name. The reception area has a calm vibe and there’s cookies, coffee and water w fruit it! The same Caretakers care for my mom every day so they’ve gotten to know her and her preferences and they are SO kind to her. It’s been a godsend!