ProMedica Senior Care

Arden Court Palos Heights ranks 10 out of 10. Clean, great staff, great management, excellent marketer very knowledgeable and compassionate. Approachable Staff. I love coming here.

If I had to choose one word to describe Arden Courts, it would be "home". When I was visiting memory care facilities, I would have never imagined I would have found a place so similar to a home environment. The layout includes 4 separate houses, each with their own dining room, living room and kitchen and they are connected into one building which has a community room and a beautifully landscaped outdoor area with patio, gazebo and walking paths. I recently moved my Mom into the Garden House and I am impressed with the quality of the care my Mom receives. I have never met such friendly and kind people who are dedicated to their jobs. I feel so good my mom is part of this community.

Care givers and nurse are amazing. Mom gets exceptional care and she loves them all. She can be difficult but everyone handle here with care and compassion. I was very upset when we had to place mom in a facility. But we made the best choice. Everyone even office staff are amazing. I would recommend Arden Courts Anderson to everyone. I just want to thank you all for everything and giving our family peace of mind.

Arden Courts is a real blessing. The staff is very kind to my family member, who can be difficult at times. The staff individualizes services based on the persons needs. There is a family home setting feel to Arden Courts. The staff knows not just the residents on their cottage but all of the other residents. I feel very confident in the care my family member receives.

The atmosphere of Arden Courts is very welcoming. The management team has worked with me to provide the up most care for my husband.

What a great facility. The staff is excellent and they truly care. The place is impeccably clean and all the residents are happy.

They have been very accommodating, flexible, helpful and patient. They could improve on the cleanliness by adding additional cleaning in my aunts room. Sweep and mop more. But the facility itself is clean.

My Mom is happy and thriving there. The price compared to other we visited was very good and we would recommend Arden Courts community to other families based on the experience we have had so far.

I am constantly impressed with the activities that are available for residents everyday. My mom has participated in things like crafts and sing-a-longs and bowling to name a few. I am so happy to see her involvement. Afterwards. she benefits from a good nap after getting worn out. Thank you for all your efforts!

All of my experience at Arden Courts Anderson has been good. I did have one issue and I talked with [names removed] RSC about my concern and it was addressed immediately to my satisfaction. I really enjoy programing. Each day they provide everyone with great things to do.

It is very good, staff addresses issues quickly and do their best to accommodate. Hard job and most caregivers do great. I like the hominess.

Arden gives are peace of mind. I know my mother is cared for with new friends, wonderful grounds to walk and the best folks around to care for her.

They were able to accommodate my need for respite care for my loved one while I had surgery. Everyone was friendly and helpful. I was hoping my loved one would engage in activities, etc., but they were unable to accomplish that in the short time he was there. They were responsive to my daily phone inquiries.

My brother who is at the facility is being very well taken care of! They are very professional! Very clean and well established.

Went to the community for their 25th anniversary celebration. Everyone was friendly and helpful. The ED [name removed] is absolutely amazing with not only the staff but especially with the residents. Would recommend a loved one. I would also recommend to family members of patients at the facility I work at if they are looking for a memory care assisted living facility.

This community is compassionate, with a caring Executive Director and associates in a small-town setting. They specialize in an adaptive, individualized care, specifically tailored to fit each resident.

I toured Arden Cts. A very well run and N.C community. The staff was very knowledgeable and kind. Would recommend for a love one.

My loved one has only been at Arden Courts for a short period of time. I placed him there because you can tell how much they care. They have passion for what they do. When touring other places and interacting with them, you did not get that, but at Arden Courts you do. It doesn't matter what position they hold. Each person there cares.

My aunt is so happy Arden Courts. Staff is very friendly and attentive to residents need.

In addition to lovely homelike facilities and safe outdoor walking paths, I’ve been impressed with the genuine caring and attentiveness of the staff. From the director to the aids, everyone is willing to stop and chat, get to know our family, and see what’s on our minds. The transition to a memory care community, even for our very independent-minded mom, has turned out to be as pleasant as one could hope, because of the people working at Arden Courts.