ProMedica Senior Care

I love Arden Court!! Perfect place for my mom. I would give every category at 5 except for 8. I would give 8- value for money a 4. I feel it is a lot of money for my mom who doesn't require as much care as other residents. Also my mom doesn't join in with the activities, so we do not get that value. I feel like the facility is warm and homey. The staff is diligent about creating a family environment amongst everyone . Very friendly and welcoming. I enjoy going there.

Arden Courts was such a gift to our family. My father who recently passed away was a resident there for over three years and we are so grateful for his time there. The staff, caregivers and nurses genuinely cared for him. Everyone took the time to develop a relationship with him and spent time investing in him. They treated him with dignity. If we ever had a question, they were easy to get in touch with and helped us in navigating through the difficulties of caring for a loved one with Alzheimer’s. The facility itself is light and airy with lots of natural sunlight. It’s very clean and the food is delicious. There is also a beautiful garden so residents can enjoy the outside. The programming provides many fun activities for residents to participate in. There are also many activities for families to join in as well. While it is such a heartbreaking decision to place a loved one in memory care, it has given us given us great comfort to know that my father was truly loved and cared for.

They have been very good to my sister. When she got there she was very difficult. But they got her to settle down.

The area is safe, secure, and conveniently located. The facility is clean and well maintained. It is like an upscale resort with all the amenities like fine dining, social activities, and other personalized services. The staff is very friendly and professional. They constantly keep me informed about my relative's social activities and medical condition. Highly recommended.

If we could give the meals and dining services a 5+++ we would. The food is outstanding. My husband has gained weight because he eats everything. The food is very good. Based on the experience we have had so far, I would recommend this community to other families

I am always amazed that the staff is so very kind, professional and competent. The nurses and staff are taking very good care of all the residents. The meals are good There are good activities and a good variety. The cost is high, but if it wasn't for Arden Courts I wouldn't be able to sleep at night. He is very well cared for by a wonderful staff.

The Arden Courts management and staff go beyond the call of duty there treatment of residents is the best kindness possible. Absolutely the best I've seen.

I moved him from another facility. Are courts is much more reasonable in cost and more hands on. I liked Working with [name removed] to get me a tour of the facility. Good value. Lots of personal attention to the residents. Reasonable entry fee. Rooms are on the small size. But fine. Residents get up and out of their rooms early and are encouraged to be active during the day.

After experiencing the death of my wife, having my sister need the same care for memory loss, my sister has the luck of being in a place offering respect and dignity.

Everyone at Arden Courts is wonderful. When first brought cousin in the transition was smooth. They make sure she is included in activities and talked to even though she's non verbal. When I visit she is always clean and properly dressed the place is kept really clean bed is always made, bathroom clean nurse are and take time to the resident.

staff is extremely patient and caring, while doing a difficult job

We had a very good experience there. I would recommend to others. It's very nice.

Arden Courts seemed to understand my father's unique circumstances and have stood by those commitments. The caretakers seem genuinely interested in helping dad with the difficulties he has.

The woman who works with families that are interested to send their loved one to Arden is very good. The executive director, who is the face of Arden to families with loved ones staying there is more of a bean counter. Seems a decent fellow, but low on warmth and pro-active communications. It isn't the fanciest, but it feels like home and my Mom is doing better than I could have hoped for there I would absolutely recommend Arden Courts.

Incredible staff great safe layout and definitely has the ability and the experience to deal with difficult patients.

My mother has been in Arden Courts for several years. I truly believe that her being there has given her a better quality of life. She always seems happy, well taken care of and has the freedom to go outside into a nice and safe environment. There are also many activities to keep the residents busy and to socialize. They also have private rooms which I think is really good for the residents. The staff is very attentive and are always checking up on the residents. I would highly recommend Arden Courts.

We chose The Auberge at Lake Zurich because of the location of the facility, the fact that they offered respite care for short stays, and the overall amenities and staff. I would tell others just to make sure and mark clothing with your loved ones name beforehand.

Very nice staff, good activities , good food and my mom seems happier.

I was looking for my aunt and realty liked this facility it was clean and I loved the outdoor area it looked like a beautiful park. My aunt since passed away but I would have chosen this facility for my aunt. Great tour answered all my questions.

Every time I was there I saw the staff working with patients. They make a happy environment. The staff were pleasant, positive, and friendly. I couldn't have found a better more suitable place for my sister and her needs. They seemed to address them. Even the lady at the entrance was so pleasant. The place was always clean. Arden Court has a more home feeling than a nursing home facility. My loved one had some major issues and they handled them well. I appreciate all They did for my sister. Thank you very much.