ProMedica Senior Care

The facility was nestled in a quiet, scenic area, providing a sense of peace away from the busy roads of the town. The Director of Arden Courts; [name removed] worked quickly and seamlessly from start to finish to assure my client had a smooth transition into the wonderful facility. We were provided with a tour followed by organized paperwork that was easy to understand and prepared prior to our arrival. The staff were welcoming and friendly. All questions were answered effectively and patience was portrayed throughout from staff and directors. We were treated with respect and kindness. The facility was clean, spacious and organized. Although it is never easy leaving a loved one, we left the facility confident that the client was in good hands. I would highly recommend this facility to anyone who is in search of a great memory care facility.

[name removed] at Arden Courts was incredibly helpful in meeting our family mid crisis. There was never a delay in response 24/7. We acquired the perfect respite for our 84 year old mother amid her heat induced dementia flare up. Mom’s experience was just what she needed to recover. Staff was cordial and accommodating at all times. Very comfortable experience was had from start to finish- we especially loved the outdoor gardens and walking path. Nestled in an outdoor oasis of nature with lovely sitting areas. Positive group of people in the front office and staff was equally cheerful. Highly recommend

My mother arrived at Arden Courts about a week and a half ago. After searching far and wide we immediately felt comfortable with this home and confident they would be the best place for mom. Our initial meeting was with [name removed] who was super helpful and went above and beyond to make sure my mom got to Arden asap after a 3.5 week struggle in the hospital. She even went to the hospital on July 4th (her day off)to bring mom’s paperwork back to Arden so there wouldn't be further delays. She really set the tone for us. Upon arrival, mom was greeted with warmth and a wonderful staff. [names removed]and the entire staff are so nice, responsive and on point. [name removed] is super responsive and made our family also feel at home at Arden. They pay attention to details and most importantly respect the residents and have the necessary patience to work with people who have cognitive issues. Lastly, Arden is clean, the grounds are lovely and there is always something stimuli

As an elder law attorney, I have referred many families to this community over the years and all have reported a very positive experience with the caregivers and quality of life provided to their loved ones. Led by a compassionate executive team, the staff members truly treat residents like family and the result is a safe, nurturing environment for those suffering with cognitive deficits.

It's a family oriented feeling and the facility feels much more like a home environment than other memory care facilities I toured. The staff is all very respectful of my father and our family and communication is consistent and helpful. The nursing staff has a definite sense of urgency in making sure my dad is thriving. There is no place I recommend more for a memory care facility setting.

I recently moved my spouse to Arden Courts, and so far, it has been a great experience. It has given my family peace of mind, knowing that she is well cared for. The staff truly cares, making it an easy job to do effectively. Everyone involved has been the best. Caring for residents with dementia is not easy, but the staff at Arden Courts are absolutely amazing at what they do. My family and I truly appreciate their dedication and hard work.

The Arden Court's team is exceptional. They made the transition as smooth as it could be for my grandma & the rest of my family. My grandma can wander where she pleases in a safe environment I can't thank the Activity Staff enough for Send me videos of my grandma dancing with them. It meant the world to my family to see her mile and laugh

I found Linden Village to be the most "homey" of the facilities I toured. The quad layout created small sections of residents, rather than long corridors that can get confusing. It felt the most like home over the other facilities.

To say this was one of the toughest times for my family would be an understatement. We toured multiple communities and were turned away because of my grandmas behaviors. When we found Arden we knew this was the place. First impressions were very modest. No giant chandelier or extensive list of model rooms. Arden keeps things simple and focus on their residents. We can be happier with the qualify of care she has received during her time there and we look for her to be able to age as grateful as possible with a great team supporting her needs. Thank you so much to the team at Arden courts!

Caregivers are very attentive and have personal relationships with their residents , which extends to attending to toileting needs and assisting with feeding as needed. Individual dietary needs and self feeding limitations are addressed by the kitchen staff for everyone. Residents are encouraged by staff to attend the activities offered each morning and afternoon in the community center, with variety of activities available for residents of different abilities.

The staff at Lely Palms were very gracious to my family and I through that process. I would highly recommend Lely Palms to anyone considering senior living.

After visiting numerous facilities, it became obvious that Arden Courts Memory Care Potomac was the right place for my husband. We had only 2 weeks to prepare him for the move to a new time zone. The entire Arden Courts staff was very supportive. Questions were answered right away. Documents were efficiently processed. Prescriptions were ready. Move-in day was better than anticipated. His studio room was well prepared. His dietary needs were met. There are many activities for him throughout the day. The facility seems right-sized (larger places caused anxiety & confusion). Everyone was welcoming. The staff kept me well informed of his status as he struggled to adjust. I could not ask for more professional care in dealing with his dementia.

After bringing my mother up from a different state, we tried several different communities and found that Arden courts of Kensington was the best fit for my mother and our family. The staff is exceptional, activities are exceptional, and all over area, courtyard, and rooms are well careful and groomed I wouldn’t hesitate to let anybody know that this is a perfect place for their family.

My sister and I don't have a single bad thing to say about Arden Courts and the care that our mother received there. Their memory care knowledge and care provided to their residents is second-to-none in our opinion. They are true memory care experts there......not just a personal care facility with a memory care unit. This makes them top notch at what they do and they know exactly how to properly treat/handle even the most difficult residents. Their knowledge during the initial meeting was very apparent. Our mother was transferred to Arden from another facility that couldn't handle her. After the initial meeting with [name removed] at Arden, it was truly a night and day difference in knowledge from Arden to the previous memory care facility.

I have my loved one at the facility. We have been attending the monthly VCU brain health series being held at Arden Courts for caregivers and have learned so much about dementia. I have been thoroughly impressed at the layout, cleanliness and care I have witnessed at the facility. The staff truly care.

Fair Oaks has been an absolute blessing for our mom and our family. Since her admission, we've been able to sleep at night knowing she is in the best hands. The team at Fair Oaks has consistently kept us updated on her progress and adjustment, showing a genuine care for her well-being. When we visited, we were amazed at the transformation in our mom. She was happy, engaged, and excited to show us around. It was a heartwarming experience to see her thriving in such a supportive environment. We are incredibly thankful for the Fair Oaks team and the exceptional care they provide. They have truly made a difference in our mom's life and in ours.

I recently toured Arden Courts of Whippany. I was very impressed by the cleanliness of the building and the friendliness of the staff and the caregivers . I will definitely consider placing my mother in this facility in the near future.

They really provided great care. Just overall care was good. Every time popped in caregivers were always caring and handled situations professionally.

While we were not residents of Arden Court, my husband and I have been loyal participants of their Memory Cafes. These events bring together people living with dementia and their caregivers with others to socialize in a fun, participatory and safe environment. During the pandemic we met monthly on zoom. We had lively conversation relating to a theme and concluded the session with a hands on crafting project. Believe me these sessions were greatly anticipated and a welcome break from the isolation of those times. Since then we have enjoyed social gatherings for coffee, for a picnic, to paint pots and then use them to plant colorful flowers, and even for an exotic animal parade (petting allowed!) The care and detailed preparation always made these occasions delightful. Most of all, the obvious joy the Arden Court staff displayed at being with us was a true lift to each of us. Thank you, Arden Court for hosting these and so many other creative occasions. You are bringing happiness!

Very positive experience & would recommend anyone looking for a place for a loved one who cannot continue to stay home.