ProMedica Senior Care

My husband was asked to leave a West Shore dementia care facility due to behavior. I came to Arden and explained at the time he could present issues. As I explained I was told we are not worried that’s dementia. The compassionate care that was given to him was the complete opposite of the previous facility. I called the caretakers and nurses my angels. The employees there seem to stay there and thus have lots of experience with dementia. My husband had the same caretakers so they got to know him and how to get him to do things like bathing. Arden gave me peace and I knew he was getting loving care. During my husbands last minutes the caretakers and nurse stayed with us as he drew his last breath. Helped my daughter and I in many ways.

The staff at Arden Courts in Livonia was extremely friendly and showed great care towards my father's needs. The housekeeping staff kept the facility very clean and if an incident happened where their assistance was needed for a clean up, they came to service dad right away and always with a smile. The staff was very open and honest in all situations when communicating with our family. The move in process was easy and assistance from staff was graciously provided. The meals were great and provided a balanced diet. I certainly recommend Arden Courts in Livonia to others.

For the most part, this has been a good fit for my husband. Only one staff member has given me the cold shoulder. All the other staff are great & the place is clean & smells clean. Showers are occasionally not done. Right now there is Covid there so the activities are limited. This seems to really be affecting my husband. He seems to all of a sudden be having anxiety attacks. All in all I would recommend Arden Courts in Monroeville

In such a difficult time looking for placement for a parent especially over the holidays I was so thrilled to have met [name removed]. She listened so patiently. She was able to assist us in deciding the correct placement for my dad. I feel especially comfortable knowing that when we do Place dad with her he will be taken care of. It is because of her we chose Arden courts and I know we did the right thing

The team at Arden Courts has given me an ease of mind that I had forgotten existed! Here are just a few contributions to that ease of mind: - Everyone from Caregivers to the Director always takes time to say hello and have a discussion with me about what is going on with Mom. - It has been a huge pleasure to see Mom engaging in activities. I have seen that no matter what level of ability a resident has, the staff puts forth effort to engage each person. - Her transition has not been without challenges. It has shown me that she is surrounded by caring and capable professionals who sincerely want to resolve problems. The resolutions are both quick and with a desire to prevent additional challenges. I want to send a huge thank you to the Arden team who made it possible for my husband and I to have a mini vacation without a call to resolve some issue with Mom. It has been years since we have had that luxury. Thank you!

My biggest concern is the price. Not just Arden Courts as they are all expensive. Hard to sustain the needed funding for years. The staff at Arden Courts are the best, friendly, capable and consistent. If we could give the friendliness of the staff team a 5+ we would.

It's been almost one and 1/2 years since my wife came to Arden Courts in Whippany. I was very pleased with it then and more than happy to say it was the right choice for her now. She faced a horrible disease and the staff at Arden Courts did everything to make her comfortable and give her a sense of belonging. The staff was very kind thoughtful and caring. Arden courts does an exceptional job of choosing the right people who understands those patients in need of Memory Care. For anyone who is thinking about a " Home away from home" for their loved one, I would recommend that look into Arden Courts. The staff would welcome you and treat your loved one with respect and dignity. Thankyou Arden Courts for making a terrible situation a little easier.

Arden Courts is the perfect medium amongst area communities. Large enough to fit a variety of needs and small enough for individualized care. The staff are kind and compassionate and value feedback from families. They are also active within the communities they serve. I have no doubts about the abilities to care for my loved ones.

I give Arden Court the highest recommendations. The staff are truly caring and very gentle in handling the patients. The patients are given choices for activities and not compelled to all do the same thing at the same time. Freedom to walk around, freedom to go outside in the patio area, and to go to the activity room is very important. The nursing care is wonderful. Visitors are very welcomed. We are approaching one year at Arden and I am very happy with our choice.

My mother is currently a resident at Arden Courts Memory Care Yardley and everything has been absolutely great for her at this facility so far. Communication with the family is wonderful. The staff is beyond friendly and they take amazing care of my mom. I would absolutely recommend Arden Courts Memory Care Yardley to others!

My wife has been at Arden Courts for over two and a half years. It was a very difficult decision for me to have her enter a memory care facility. However I can truthfully say I made the right decision choosing Arden Courts. It all starts with the Administrative Services department. There’s always a friendly welcome and ask how you personally are doing. The qualities that stands out the most to me is how the entire staff, from the Executive Director, Memory Care Advisor to every caregiver I’ve encountered treats every resident with love and respect. They never pass a resident without having a positive comment or conversation. They have an outstanding activity program and the food is delicious. It’s like eating a home cooked meal. The nursing staff is very professional and caring. They never hesitate to help out with any questions and concerns. Finally the building is very clean. Without hesitation I would recommend Arden Courts if you need to place a loved one in a memory care center.

My mom has been at Arden Courts for three years. She has received great personalized attention and care from the entire staff. The staff has been responsive to my requests. The quality and variety of the resident activities continues to improve with attention given to stimulating a resident's five senses. My mom has been well taken care of throughout her stay. I enjoy my visits with her, the staff and the other residents. I wish I could care for my mom at home but that's not possible. Instead I trust Arden Courts to keep mom well, safe and satisfied.

My mother was abused at another community and when [name removed] the executive Director saw the news story she stopped everything and reached out to me. I was unsure but she was totally honest with me and said she would like her teams to start caring for my mother. My mother arrived at Arden Courts and was greeted by the team and immediately fell in love with them. My mother had been both physically and sexually assaulted at her previous facility, [name removed]. Arden Courts knew she had PTSD from the previous facility. My beautiful mother is suffering from advanced dementia. She has only been a valued and loved resident of Arden Courts for only two months! The change has been nothing short of a miracle. She is back to talking, walking and boy is she eating well. I have been to Arden Courts at all hours. 12am, 3am, 7am and during the day. I have noticed nothing besides true loving care. No issue ever! These people are experts in memory care. The best in the business.

They are a bit short staffed on weekend right now and can struggle a bit to keep up with demands as the higher needs residents take priority but still overall very clean. The staff is so kind and caring and my mom loves them all so much. Overall the quality of care is very great and my mom is very happy there but again they can be a bit short staffed on weekends. I'm not sure about that I haven't been there during meal times. We have joined in in activities a few times and the residents seem to love them

We would highly recommend it, especially for someone with her level of dementia and physical needs. The administration and staff are excellent, and we trust that her needs are being met. We really like the Arden Courts model, with four "houses" all connected to the main area. It feels much less institutional that way.

Arden Courts Of Palos Heights has a beautiful physical facility but way more importantly, they have a beautiful administration and staff. Every person at Arden Courts who takes on the responsibility to care for your loved one does so with the utmost professionalism. You would need a thesaurus to describe all the attributes that are experienced by your loved one. Just a few words that would describe how the Residents are interacted with by everyone here are kindness and compassion. I see the underlying factor that everyone here exhibits is that each person has an amazingly beautiful heart. Every interaction between your family member and the Arden Courts administration and staff emanates from how much they care.

Very pleased with the memory care services provided for our sibling who is happy and well-adjusted in this supportive environment. Fully engaged in all activities seven days a week. Excellent communication between all staff and us. Fortunate to have found Arden Courts, King of Prussia, PA.

Everything has been better then expected help is superb and my wife is well loved. I'm very happy with the overall care and glad I chose Arden Courts of Palos Heights.

Staff is patient with a family dealing with upheaval caused by dementia. My dad is settling in and enjoys the access to the outdoors. Easy access for the families to our loved ones

I am so happy with them. They treat their residents like family. All of these types of facilities are soooo expensive but at Arden I feel I am getting exceptional care so that makes the cost palatable.