Charter Senior Living

I can't thank you enough for all your help with my mother's move to apartment 4309. I'm happy to say that the move out is complete. [name removed], her caregiver has been especially kind to Mom through this process. This was a tough transition for Mom after Dad's death, but she is so happy in her new place and credits it all to you and your gentle guidance. To say that she is happy at Mallard Cove is an understatement, I will travel back to NJ content that my mother is in good hands. The maintenance staff was wonderful and with the exception of a minor repair, everything has been taken care of - hats off to [name removed] and his very professional crew! Kudos also to [name removed] at the front desk for all her assistance with conveying important information to Mom, and coordinating/disinfecting all the online purchases which arrived. She does a great job of making sure all the residents here are safe. Please take good care and on behalf of my whole family - thank you so much!"

This is a wonderful staff, they are very attentive to the residence and very friendly. They put their residence first, very easy to work with and the facility is very well-maintained and kept up well!

I am enjoying living at Bartlett Reserve. The staff is friendly and attentive. When life returns to normal here, we will enjoy many of the activities offered here. My only 1/2 star is for the food, since it's prepared and delivered to each apartment, and it has suffered under the current circumstances.

Been here nearly 8 yrs. - We are well staffed and near to stores. - When you com here you will get the feeling of being home. - Pleasant staff and free style dining, like no one else in the business

Very clean with very polite, caring and professional staff. Food prepared is top of the line and very well presented.

We chose Bartlett Reserve to host my mother's 100th birthday celebration. I'm glad we did.  With their well-appointed multi-purpose room, Bartlett met the challenge with great success.    They created a party environment for 120 guests that answered all of my needs.  People could mingle with ease.  Designated space allowed singing and dancing entertainers to perform.  My brother played the grand piano. A corner set with upholstered chairs allowed Mom  to hold court (resulting in priceless photos).  Ample seating gave guests a place to rest.   Guests could see and enjoy the slide show we brought in (and there was a long life to see.)   Tables covered with white linens displayed food and drink, gifts/cards, and the cake. Bartlett catered a delicious, filling menu of  heavy hors d'oeuvres tailored to my suggestions.  The evening ran like clockwork.  Everything in place.  Professional hospitality at its best.  I had no worries.  Thank you executive director [name removed]. Thank you food and beverage  director [name removed].   I give  "5 stars"  to Bartlett Reserve.

My father is in Memory Care at Willow Pointe. I live nearby and visit 4-5 times a week. The staff is very friendly and attentive to the physical and emotional needs of the individual residents. They make it a pleasant place to be. I wish they had more varied activities for the residents.

Staff is friendly and knowledgeable. Location is great, beautiful Landscaping. Pricing is the best locally. I highly recommend the Landings!

My Dad and his wife have lived in the facility for 3 months now. The staff has taken great care of my father on a day to day basis, and when special assistance is needed. The staff are always very friendly and accommodating. If the staff identify a personal issue with either my Dad or his wife, they share the information with the spouse so they can work together to resolve the issue. The cafeteria staff are friendly and consientious of their meal needs. Both residents have special needs for their meals. The staff work to provide options that will allow them to have a healthy diet while not feeling like they are missing out on the foods they really enjoy. One other aspect that I've truly appreciated is that the facility works to meet the needs for my dad, which are part of the monthly rent, not an additional ale carte charge. One last comment, the staff really want to make sure the residents are engaged. They actively include them in events that are scheduled, make sure they are aware. They are also open to new activity suggestions. My dad and his wife have really acclimated well to this new environment and have become active members of the community. Mallard Cove, thanks for taking such great care of my dad!

Recently, My wife and I took a tour of this facility in search of a home for her mother. We have been across many facilities in the area and nothing really stood out from any of them until we met the director at Augusta Gardens. She really went above and beyond to make us feel at home and had every answer for all of our questions. Yet the reason she stood out the most was because of the level of concern and sincerity she showed during our time together. The facility is older, but you can tell the staff works to keep it in shape. There was a staff member painting the outside shutters when we visited, and whatever they were cooking for lunch smelled amazing. We are leaning towards this facility because of the pride that shows that they are putting in the facility and care given during our time there.

Recently, My wife and I took a tour of this facility in search of a home for her mother. We have been across many facilities in the area and nothing really stood out from any of them until we met the director at Augusta Gardens. She really went above and beyond to make us feel at home and had every answer for all of our questions. Yet the reason she stood out the most was because of the level of concern and sincerity she showed during our time together. The facility is older, but you can tell the staff works to keep it in shape. There was a staff member painting the outside shutters when we visited, and whatever they were cooking for lunch smelled amazing. We are leaning towards this facility because of the pride that shows that they are putting in the facility and care given during our time there.

My grandmother is a resident at Augusta Gardens. This weekend we attended the Mother's Day event that they had at the community for each of the mothers that are current residents. All that I can say is WOW! It was completely over the top, the decorations were nice, the setup was accommodating, the food was amazing, the desserts were even better, and the best part was to see how much the staff came together to make this day as special for my grandmother and the others as possible. My grandmother was completely taken back and said this was the best Mother's day that she has ever had. That's almost 70 years... I am very happy that she had a great day. Thank you to the staff for all of their hard work. it is appreciated.

On Sunday, we toured the facility looking for a home for my brother to use for therapy and assisted living. Our guide was very professional and quickly showed us the facility. It was nice to see that they were refinishing the dining room floors and showed us that the two guys cared about the way the facility looked. the rooms we visited and courtyard were more than enough to impress and definitely sold us on using Augusta Gardens. We look forward to the experiences ahead.

My mother-in-law needed a place to live after suffering a fall on her 94th birthday. The Cottages was a wonderfully friendly and caring place for her.

We placed my elderly cousin at Brookdale for a few months while we were planning her move to a continuing care retirement community. She has been very happy with the facilities, staff, and activities.

Moved my 92 year old mother to Bartlett almost a year ago and we both love it. It’s independent living but staff is always willing and able to provide help when needed. Resort is beautiful and the newly renovated dining room is simply stunning... magazine worthy. So very happy that A Place for Mom introduced me to Bartlett.

My mother has been living at Morningside of Shiloh for the past 6 years. It was the best decision to move her there, as she's happy. The administrator, [name removed], is fantastic. She is definitely a people person and takes great care of the residents. [Name removed] is very approachable and if you have a concern, she gets it resolved quickly. The dining room offers wonderful meals which I can personally vouch for. The activity director, [name removed], always has a smile on her face and is eager to offer entertainment for the residents. Bingo, Family night, ice cream at the White Cottage, social hour with cocktails and many other activities are offered to the residents. Morningside also offers a van service to take residents to and from doctor visits, Walmart and other activities. [Name removed] is the super friendly driver who takes them where they need to go. The staff is very friendly and caring . If you are looking for a great assisted living center for your loved one, I highly recommend Morningside of Shiloh.

[Name removed] and her staff...[Name removed], [name removed]...are the epitome of professionalism, caring and what you're looking for in a facility for your loved one...or you!!!! I highly recommend Dominion Village for you...or your loved one!!! I love this place

Greetings To All Considering Morningside of Shiloh, As a family member of one of the long time residents, I thought it could be helpful to provide an observer perspective. My mother has lived at the facility for 4+ years and she LOVES it at Morningside! All of the staff (administration, nursing, care-givers, maintenance, kitchen, etc.) really focus upon building community and encourage everyone to be a part of the Morningside Family! Their administrator, [name removed], is to be commended. Her commitment to excellence is very transparent and consistent. She truly cares about each resident and his/her individual needs. She is an advocate for the residents and makes it her mission to provide for their needs. She excels in her position. (Truly, my mother has been the recipient of such on a few occasions/ Miss Jules has been tremendous!) [Name removed], the office manager is a dynamo! She will go to bat for you whenever there is a need. Miss Janet and the nursing staff do an outstanding job, faithfully attending to all medical needs of the residents. [Name removed] drives the bus! She is the go to person when anyone needs a Wal-Mart run, has an appointment, or an outing is on the daily schedule. And of course, [name removed] will see to it that any maintenance needs are not only met ASAP, but done very well! I would be remis if I did not mention [name removed], the activities director, for she makes things tick! A very creative, warm and caring person and a former educator, she loves each resident like he/she were her own kids. [Name removed] is devoted to making the experience fun, motivational, and personalized as needs present. She works extremely hard to provide a variety of offerings year round that stimulate the mind and encourage memory retention. I could go on and on... Suffice it to say that all of the staff are all very interested and are dialed in to supporting the mission at hand. Finally, the facility itself is well managed and very clean. All the meals are well prepared and according to Mom, "delicious!" Morningside of Shiloh is truly a win-win for our family! This experience has been a tremendous blessing for my mother and I can honestly say she is THRIVING in this wonderful environment. I am so thankful to God that she is very well cared for, happy, and delighted to live at Morningside. I highly recommend this facility because everyone cares! I encourage you to seek out a tour, ask numerous questions, and discover some of what I have found for yourself!

My 91 year old Mom has resided at Dominion Village of Williamsburg for a year and a half. She began in Assisted Living and transitioned into Memory Care. I have been very happy with Mom's care. The staff know their residents. They know their habits, quirks, needs and personalities. They also get to know the family. Deirdre, Jessica and Yolanda are excellent leaders. And they are always accessible. My Mom qualified for their WWII widow discount, which was very helpful. There are always choices for meals and the meals are good and served on time. Rooms are kept clean. There are also activities appropriate for the age and condition of the resident. I feel very fortunate to have found Dominion Village for Mom.