Charter Senior Living

I was impressed with the cleanliness at Brookdale Sioux City. Peggy had a few complaints about the staff. She liked Jackie. We had problems with activities. Some of them that were listed wouldn't always take place. I really liked the accountability they have there. Each patient has their own call button around their neck and it is computerized to be able to tell how quickly the staff came. Initially they had some kinks with it but once it was up and running I really appreciated that sytem. I personally liked the facility but Peggy had some issues.

I did not ask them the right questions regarding the activities that they put on. Most of them are just sitting in front of the TV and watching something, Everything else seems okay at the Brookdale Vinings though.

At Brookdale Vinings they're struggling to fill up. The director is new, the nurses are new, about 50% of the staff is new. My father is bed bound. He is on hospice care. They are taking good care of him. Under circumstances they are sustaining him. The staff is very friendly. I am grateful to the staff there. They are doing the best they can.

They are doing really good. I haven't had any complaints come up at all. I would give them a four at this point. We are pretty happy with them.

Brookdale Pikesville was good. It was a good experience all around. Dad has passed away but they provided good care while he was there. I have no complaints. I would recommend them.

Great staff and it looks like a very happy place, on the list to consider

Amazing community. The caregivers here are excellent. The entire staff is friendly, the facility is clean and the activities are appropriate. The cafeteria could be better, but overall a great place and a great experience.

Overall we're pleased with how things have gone at Mallard Cove! It is a nice looking place, and the staff all seem very friendly and caring. I really like how active the community seems, they have a lot of great activities to keep the residents entertained!

Toured the facility, visited with Jane. She was warm and welcoming, giving me the time and opportunity to share our circumstances and story, ask all the questions I wanted seemed to provided thorough answers. As I entered the facility, there were residents outside enjoying the sunshine, they smiled and greeted me. Inside there were a few residents coming and going around the entry area, a living room-like setting. A couple ladies sitting on the sofa chatting. All in all the few residents I saw were well groomed, well dressed and kept.It appeared clean, fresh, tidy. I liked that there are less than 40 'apartments' in the building. Not so large that my mother would be over-whelmed, I believe. Next step is to take my mother to visit.

Oh its nice! Lots of activities my mother likes there but it is a little bit pricey.

My loved one has only been here a short time but so far things seem to be going well. It's a nice looking, clean facility, and the staff have been friendly and professional. There are still a few things for us to work out with them, but in general it has been a good experience.

The dining service at Provision Living at Godfrey has been excellent. She has been very happy with that. One complaint I have is that she was under level 3 care and felt like she wasn't getting her moneys worth. She has now switched to level 2 care. Although she felt like she was getting level 2 care before and was paying for level 3.

Everything is just fine at Morningside of Cookeville. The meals are very good. We have been very pleased with this facility. They do have plenty of activities that are offered though the resident does not participate in them. It has been a good experience so far.

The nursing is wonderful at Morningside of Franklin. They are very observant. The building itself does have issues. We've had cable issues, water leaks, etc. I would like to see the maintenance improved here. Overall it has been a good experience.

The people seem nice, but I think their response time is very poor. I also think they are just in the beginning stages of where they need to be right now. They are just getting started at Emeritus at Woodbridge.

Very informative, very friendly staff engaged conversation with everyone we passed by. Room was great great location to bedroom. Clean new carpet and paint. Price all inclusive manageable.

We, the family, are very pleased with The Fountains of Shiloh and Mom seems happy there. That's the most important thing!

They could improve on making my cousin drink a little bit more water. He has a lot of dementia and he needs a lot of care and I just do not know if he is getting all the care that he should get from them.

Well, they do not provide clarity between their levels of care. In other words, they have several different levels of care that they provide. I asked them if there was any documentation that detailed the different levels and exactly what it means and they said they don't and that it's done on a formula and everyone is individually evaluated, which I didn't like. The people are great though and my mother loves the people who take care of her, they are very sweet and kind.

My father in law has made excellent progress while at Homewood Village of Genesee Valley. He is really flourshing there. He is eating very well, and is also well engaged in a lot of their activities. They have truly done an excellent job and it has been a very positive experience for my father in law and for all of us. I would certainly recommend them.