Charter Senior Living

This care at this community . The staff is outstanding and I like that they make you feel at home. The menu was nice and they off a good portion when served. The community is clean and maintained. We like that they offer my mom to participate in the many activities which will be very helpful to her care. We would recommend this community for the outstanding care with a great value for a loved one.

I can't thank the staff at Mallard Cove for their diligent efforts in making our mom a resident. My sister and I were often pleasantly surprised at how accommodating and thoughtful the staff are. Mom is as happy as she can be, at her advanced age and state of low vision. A Place for Mom also deserves a mention: our contact their frequently called and emailed to support and encourage us on this journey.

This facility had a good vibe. The staff were friendly. Rooms were clean and roomy. This is going to be hard to beat.

The thought of moving mom from her home was very distressing. She has comfortable there but very lonely. We visited several communities before deciding on Bartlett Reserve and now that she- settled, & wish we had done it sooner. She made friends easier than I thought she would and has really kind of “perked up!” We couldn’t be happier more grateful to the staff and other residents for making her feel at “home”

I have lived here for 3 years and it just keeps getting better and better!

Staff is amazing. Very caring.

Feels like family and we can eat whenever we want.

I am very glad to have found this facility. My relative is doing much better than at the previous facility. The staff is very caring and the activities are very good. I was surprised at the lack of adjustment time. My relative arrived and immediately felt comfortable and I knew I had made the right decision. Go here if you need Memory Care. [Removed] is excellent.

This is a nice community. When I talked with the staff they were helpful and able to answer the questions on the care that is given. We like the menu and being able to see that the other residents seemed to be happy were nice to know that this is a good environment. They have a lot to offer. We would suggest that families might want to tour this community for the care of a loved one

Bartlett staff was warm and welcoming from day one! Mom adjusted quickly to her move with help from front desk, custodial, housekeeping and dining room staff. Everyone made sure she had everything she needed! Mom continues to thrive, joining multiple activity groups and clubs, and stays active and engaged. Great community feel and personalized attention have made this a great experience for our entire family!

I have been here since Noverber and have enjoyed it. The residence are the most friendly people. The staff works with you until you are satisfied. They come up with different food choices that are different and good to the taste. I would highly recommend Bartlett Reserver Senior Living to anyone.

My grandmother is doing great in this community. I do feel comfortable with her move to this facility. She is safe, and in good hands. The staff is great, they have been very helpful when needed, professional, and they are skilled in the care they provide their residents. When I come to visit her the community, and her room is nice, and clean. I couldn't be happier with my choice to move my grandmother to this community. I would recommend it, I'am satisfied.

This is an outstanding community for good care. The staff is very caring. We like the menu of the healthy meals. They offer her a lot of nice activities for her to participate indoors. The community is clean and well maintained. We would highly recommend this community. We like the nurses and they communicate with me very well.

I manage an independent Sr apartment in Walworth County and recently had one of our tenants who lived here 24 yrs move to this facility. She came back for a going away party and couldn't say enough about how much she loves her new home. She said the food is great and served in abundance, there are plenty of things to do, the staff and other residents made her feel welcome right away. Several of our tenants have gone to visit her and have all said how happy she is and how nice this facility is. If my mother didn't have to stay in IL (for insurance purposes) I would be taking her on a tour of Meadowmere!

Very close to Mom and Dad's house. Nice and clean facility. Beautiful courtyard. Food and dining experience is important to staff for residents' well-being and enjoyment.

-like the physical appearance -like the extensive social programs -like the apartments; studio -like the location- close to 121 ***Concerned about overall price point I've followed up to ask about care costs (were not included in material) and trying to coordinate a nurse visit to assess Mom's current capabilities - this will pin down the overall price point.

We looked at this community after a recommendation and found it to be very affordable! The community is wonderful! They have plenty of activities. The best thing of all is that I am out of state but the staff here is so friendly and easy to talk with there is even a member of the staff who takes the time to send me photos of my mother painting, going out to lunch or whatever she may choose to do in a day!

I like the staff very much. The food looks nice and the one time I ate there I thought it was good. They have activities all the time. They keep the community clean and well taken care of. This memory care community has codes that visitors need to use to enter and leave the building. I would recommend this community.

This is a very nice community! Beautiful setting, nice interactive staff, residents interactive and busy, clean and accommodating. They seem to personally meet the needs of their residents. Definitely will consider this once Mom comes to visit.

This is a nice community and the staff is very very nice. The menu is nice and they offer him a lot of variety. They do offer my father activities, but he does not participate. I would recommend this nice community for other families for the good care and the value that is received here for a loved one.