Charter Senior Living

Facilities and staff are remarkable.

Mom came to the Fountains on Mother's Day last year. At first it was difficult making the adjustment from living independently at home to her apartment but the staff was friendly and incouraging. It has now been a year and she seems to have adjusted well. She takes part in activities from "stretch" in the mornings to bingo in the afternoonand excursions on the bus. Mom has a big family and it's nice to be able to use the little kitchen room for family cards and socializing. We even used the fire place room for her birthday party. I am very pleased with the care at the Fountains. The nurse is very helpful and keeps me informed of any health concerns. This past winter I was called late at night to let me know mom was having breathing issues. When I got to the Fountains she was ready to go to the hospital with all the necessary paperwork too. So pleased with this devoted staff.

Everything is really excellent here. The Bartlett Reserve is a 5+ Star community. It has been a great experience. I would highly recommend this facility if your in the Durham, NC area. It's very nice. Everyone is friendly.

I toured the Paradise Park Assisted Living and Memory Care. It was very nice. I can't rate the care services or activities because I did not experience it because I only toured this property. Overall, It was a nice and clean facility. My tour went pretty good. Nice place.

i would recommend freindly staff all ways willing to help i rate the over all property a 5 star rating i gave the friendliness a 5 star as well the staff is very very very nice i all so rated the value a 5 star rating as well my loved ones are in good hands

They are a very good service. Very helpful and cooperative. My loved one is very happy. This facility is very clean and nicely managed . Health Care is great. Food is good. I would definitely recommend the Paradise Park Assisted Living and Memory Care. I rate this Facility 5 stars across the board. I only have positive things to say about this place. I am very pleased with all of the areas and Glad I chose this property.

It is a nice community. The staff and director are great they go above and beyond on their job. There is a great atmosphere with everyone there. She said food is good. Everyone is sweet and friendly. I dont have any complaints at all. She is happy and so am I.

We have not been there very long, but they have been very helpful in the time that we have been there. They are very responsive when I call and have any questions. It's been a good experience with Emeritus at Cherry Hill and I would recommend them.

So happy I was able to get my dad into Walking Horse. The room he has is spacious and has a wonderful view of one of its courtyards. The staff are extremely friendly and helpful, my dad even commented on how nice everybody was. They really listened and took extra care of his needs, which not only helped in making his transition but helped us as a family know that he was in good hands. I choose Walking Horse because it was a smaller community and homey. No stairs or elevators navigation is easy to the dinning and social areas. The food is excellent and they have plenty of activities to satisfy everyone.

My parents have one of the large 2 bedroom apartments. They love their new nest and have made some much needed friends. Everyone thinks, Oh try to keep them in their own place for as long as you can. Or you're a bad child putting your parents into assisted living. Wrong! They were in a cage in their place, couldn't drive, no one but each other to stare at all day or the tv, to tired to cook or clean up.even with all my help & an occasional helper. Here they have activities, new friends to share life stories with & learn of their new friends stories . The staff has been wonderful!! To my parents. No more cooking, laundry, etc. for my Mom! She LOVES it. Plus in the dining room it isnt the same food for every one. They have a menu as if you were dining on a cruise ship! P.s. Great chef! Also, I am at peace knowing there is always someone there for them 24/7. Hope this isn't inappropriate to mention but a place for mom Did Not help us find Mallard Cove! Someone else did, yet they demanded commission just because they sent me an email with mallard cove on it , along with an extensive list of every place in town. Then they sent out a referral to every place with our names so they would get commission. They did nothing to help us! Be careful. Mallard Cove gets a 10 from our family!

They were just very kind and very forthwith as far as making the arrangements . I was impressed with their facility.They are doing great. They keep it clean, and the staff is friendly. I don't really have any concerns at this time. It's going pretty well.

Wonderful atmosphere at a price lower than others in the area. Mother-in-law reluctantly agreed to try assisted living and was happy with Emeritus within weeks. Unfortunately, she lost her balance and fell, cracking her hip. Fortunately, however, she was at Emeritus and was helped immediately and brought to the hospital. Thank God she was not at home when it happened! She is currently in rehab but is anxiously awaiting the time she can return,

Buddy is welcome here. Kitchen available for family to cook in while visiting as well as private dining areas.

It was a hard decision for my grandparents to leave her their of 56 years, and move into a retirement facility. Though The Grand Victorian isn't "home", it is definitely the next best thing. We are very happy with the facility, staff, food, and care. Grandmother is more active than she has been in years. She is happy, and is always doing an activity or socializing. It's fun listening to her tell us about the local "gossip". Grandfather is in the moderate stages of Alzheimer's Disease, but is happy, and gaining back some weight. He appears to be content and fusses about needing to get bigger pants. Overall, once Grandmother decided she needed help, moving into The Grand Victorian, was a great decision.

I get treated very well. Overall, I love it.

I was looking for Alzheimer's care for my husband. If I were looking for care for me, I would give it 5 stars all the way. Beautiful facility, friendly staff, dining room was elegant and menu looked great. Looked like a very comfortable and caring place.

Our family recently made the decision to select this facility for our father's care when it became clear that it was no longer safe for him to live at home alone. Dad has adjusted quickly and positively to the move. We have been very pleased with all aspects of his care and the transition we faced. Dad considers Morningside to be his home and we have the peace of mind that the staff is caring for him in a safe, kind and compassionate manner.

So far everything is going pretty good. I think it's excellent. I don't have any concerns about how clean it's kept, or how friendly the staff is. The food is excellent too. It's working out well so far.

We are really happy with it. I really like it there. Mike the director has done an especially great job, he really went above and beyond. The staff is nice, the apartment is nice. It's sunny and pleasant, it's a nice atmosphere. The location is nice, we are really happy. She likes the food too. They have a cute little bistro and the dining room is pleasant.

I am very well pleased. He fell once and they were right there for him. It's clean, and the staff is friendly. We are happy with them. We like the security of it.