Charter Senior Living

I was looking for a place for my cousin. She was living alone, no other family and she was getting weaker in her aging. It was getting harder for her to go up and down the stairs. I called a Place for Mom, I was under the impression that they had senior facilities by that name. I found out they were a referral service. They referred me to several places in my area,, I chose Brookdale why? Because of the first impression of the staff. I toured the building, it is clean every person that I saw there ( all the seniors) were clean. No trash no dirt. I was hooked and knew my cousin was going to live it too. She is moving next month and she is more excited than I am. Thank you Place for Mom, you are doing a good job

My mother has been a resident at Somerford for several years now and I love it! She is not the easiest person to please and she is happy and completely safe. The food is wonderful and never boring!( and they always have coffee and cookies for us when we visit) The staff is cheerful and helpful. Thanks to all who take such good care of the most important woman in my life.

The staff are giving my mom the best experience. Not only is the care affordable but they care about the residents. The staff are nice, helpful, and friendly. The are doing a good job cleaning the community. She likes the taste of her food,it is really good. There are plenty of activities to join, she likes group meetings. I would absolutely recommend this place!

We have been at Landings of Genesee Valley community for a month. So far so good. We have no complaints, staff is really friendly. The community is really clean my brother seems to like the food. He does not complain.

My dad loves this community! He is familiar with the area and drives to places he needs and finds his way back. They staff are on top of everything, no problems! I think the meals are fantastic too. The place is practically spotless. They are doing a great job here.

My mother is doing amazing here at this facility. They are caring for her and her needs. It is truly a great place and I'am very pleased with everything they have done us. This community is for independent living, but I know she has access to help if she needs it. Everybody have been very supportive and friendly. We couldn't be happier.

Dennis conducted a superb, detailed and informative tour! His passion and concern for the residents dignity, comfort and care were evident in numerous ways. I was introduced to friendly staff and residents. There is a clean, caring, cozy, intimate home atmosphere. They also do field trips. Updates are great, paint evokes peace and calm. Impressive!

I knew 2 years ago that I was going to have to find a good Senior Living place for my Mom. I heard an add on the radio for A Place for Mom. I contacted them and they helped me to find the perfect place. My has Dementia, so it had to be a place I felt comfortable with taking care of my Mom. I chose Walking Horse Meadows because of the quality care I saw when I visited the facility. The staff is very friendly and was always willing to answer any question I had with professionalism. I like the Road to Recovery that is part of the ongoing care. Walking Horse Meadows is a beautiful place and the food is top notch. I would highly recommend it to anyone. The price of my mom's care is also great!

My Mom had to leave her home of 43 years and her community of 79 years abruptly after she was widowed unexpectedly. Bartlett Reserve has been a Godsend to our family. They were very understanding and offered her the option of a guest suite for a month so that she could really get a feel for the place before she had to make a major decision. The staff is incredibly kind, caring and accommodating. The residents are very welcoming and supportive of each other. Mom has made friends quickly, since many are widows "in the same boat" as she. The building and grounds are well maintained. She loves the open dining schedule and thinks the food is terrific. The dining room staff and kitchen are also very flexible and accommodating to residents wants and needs. Mom spends very little time in her apartment and is much more active and socially engaged than she has been for years. Her health and mood have definitely improved in the 3 months since she has been at Bartlett.

Everything is going very well for my mother at this community. They keep the community very clean, everything is nice and well maintained. The staff is good, they are caring for my mother very well. She is trying some new activities, they offer many for her to choose from. The food is great, they have a variety of foods for her too choose from. The director was wonderful to work with. This would be a community I would recommend.

My parents are doing well at this community. They seem to have adjusted well to the community. The community looks nice, and their room looks very nice. The staff has been very welcoming and helpful. They do offer activities for the residents when they are ready to participate. They enjoy the meals. It has been a good experience and I would recommend it.

We used this place for a brief respite stay for our loved one, and I thought they did an excellent job! Everything went very smoothly, and from what I saw the people here were friendly and caring. When it came time for a permanent placement for our loved one they were also very high on our list!

My mother is having a ball at Bartlett Reserve. She loves it! They do tons of activities, I can never reach her when I call because she is always so busy. I would rate the staff a ten! Everyone is so friendly, sincere, and outgoing. I would highly recommend Bartlett. She likes the food, but we have had a couple of issues with the food. She was once served a rotten piece of meat and ended up with food poisoning.

My mother and 2 of my aunts are current residents. I would recommend The Fountains in Troy to many people. I had mom here before then she had to go to hospice for a few months. She started feeling better and kept begging me to take her back to The Fountains. Now she is back. Very sweet caregivers, activity director, and the director (Nick) at The Fountains....I feel we made the right choice.

Autumn Leaves is really a very nice community for seniors that are willing to cooperate. Because my Dad does not wish to be there he is not completely happy with the place but my experience with them have been great! Autumn Leaves has plenty of activities for their residents and I haven't heard any complaints about the food. I'm hoping that with time things get better for my Dad so that he can actually enjoy everything they have to offer.

I like the attention they provided my father with. He was in the memory care unit and they were very attentive to him.

I think things are going well at Morningside. I think that he is a pain in the you know what. I appreciate everyone's compassion and understanding with him. I apologize for his behavior, but that's how he has always been. I am pleased with his care and everything. This facility has really taken great care of him.

It was only a short stay for my mom, but that was an important consideration as well - not being able to commit at the time. We were very impressed with the level of personal care and consideration that she experienced. Were it not for other family changes, she would still be living at BR, and loving it. She still says how much she misses it there and most of what she misses are the people - staff and residents, who treat each other with respect and kindness - like family, only better!

My cousin is only there a day but all seems quite satisfactory so far.

She is not really adjusting. They are evaluating her and changing some medicines. The staff here is great and this is no fault of theirs. Hopefully, with the new meds things will get better. The facility is great and always kept clean.