Charter Senior Living

The administrator has been good to work with and is super nice. They have been willing to assist with getting some new alternative for dietary restrictions. The soups are fantastic. The activities are fabulous here, and they have a wide range of them for the residents to choose from. There is a swimming pool here as well. The lawns are well manicured. There is housekeeping once a week. The other perk is they will pick up the trash, as long as you place it in front of your door. The utilities and cable are taken care of as well. The maintenance team is there to fix items for the residents. The staff are very supportive of the residents. There is transportation for the residents to taken advantage of as well. The residents are wonderful here.

The place was nice. The Director was nice. The workers were not giving a great first impression.

This is a great place. If your elders need care, this is a great option for that. We are very happy with it.

Will definitely keep this place in mind, should any of my other elders come to need such services. You guys are the best out there and hope it will always be!

Bartlett Reserve had all the amenities required for my 90-year-old father, along with an extremely helpful and caring staff. The food quality was excellent and the café was available throughout the day to meet and eat with other residents. It has a real community feel to the place.

The staff are very friendly. The care is better now than it was at first. We had to address a couple of things with them, but those things seem to have been resolved after talking with them. The facility is clean. And most of the residents that I've seen seem happy.

Our family had an in person tour and we loved Charter Senior Living, the gal helping us out was amazing. It is a beautiful place and we saw a ton of activities going on during the tour. However the location was just not convenient for us, due to our loved ones health state we wanted to be very close by and this was just to far.

This community is not very crowded at all which we really like, it is clean and everybody seems very well cared for. Every time we visit the residents are clean, well dressed and participating in the activities. Overall it was a very nice first impression.

I placed my mom here because I could no longer care for here the way she needed at home. The staff the place everything I just love it. My loved one loves it and she is comfortable here. I recommend it for everyone. The cost is very reasonable also after checking into many places.

We were overly impressed with this community and what all they do for the residents. This community was fairly new and was very nice and clean, there were no smells and we just had a really good feeling that our loved one was being well cared for just like somewhere we would go ourselves. It was a very difficult time but this community I would go myself so I felt safe sending my loved one there.

My wife needed professional assisted memory care because of advanced dementia. We were very lucky to find "The Cottages of Perry Hall" The home like atmosphere made the transfer very comfortable and easy for the patient to adapt to these new suroundings. The loving care given by the health staff was increditable. This experience gave our family comfort knowing the she was happy and was receiving the care she needed.

The dining service from what we have seen looks great, and so far our loved one has not complained. There are plenty of activities and opportunities for the residents to get involved. We do think the value for cost is good and the executive director is just fabulous.

Absolutely a wonderful place to live. Wonderful, caring staff and friendly residents! There is no where else I would want to be!!

Great facility, great location not quite ready for assisted and independent living for my mom but when I am this place will be my first choice.

Very thorough visited every area, plenty of time to ask questions guide showed compassion and interest in client.

A1 customer service from the first phone call(inquiring about independent living) to the end of the tour. My plan was to visit other communities before making a final decision, but I need to look no further.

People are nice, no better place to be if you can not be at home.

My mom lives at Charter Gallatin she loves the staff There especially. She likes her new friends. The activities are awesome and the food is really great. And we all love Sammy the dog!!

Great care and food

A very friendly community of residents. Resident or visitor - walk into the lobby, activity area, etc, and staff or residents greet you. Makes for a homey feeling which is very nice.